Quality Documentation Specialist - Urgent Need

Job Description

The Documentation Specialist is responsible for updating, routing, and release of all controlled documents in site Enterprise Resource Planning system (SAP ECC 6.0).

• Departmental Instructions
• Standard Operating Procedures
• Making Manufacturing Formulas
• Assay Data Records
• Internal Testing Procedures
• Forms
• Protocols

Additionally, role will serve as a receptionist for visitors to the site and as a backup to the site Administrative Coordinator.

Responsibilities

• Responsible for updating, routing, and release of all controlled documents in site Enterprise Resource Planning system (SAP ECC 6.0):
• Departmental Instructions
• Standard Operating Procedures
• Making Manufacturing Formulas
• Assay Data Records
• Internal Testing Procedures
• Forms
• Protocols

• Tracking of all controlled documents (examples):
• Master index of all documents
• Procedure Review Lists
• Document Reference Spreadsheet
• SAP ECC 6.0 Control Log
• Data entry into the site calibration management system (Blue Mountain Regulatory Asset Manager)

• Effective use of Microsoft Office to develop presentations, create documents, and input and analyze data
• Support leadership as required for special projects and assignments
• Functions as receptionist, answering incoming calls and greeting visitors and contractors
• Creating associate badges and visitor badges
• Training associates on use of SAP ECC 6.0
• Creating IT and SAP service tickets
• Maintaining associate phone lists
• Serving as a backup for the Administrative Coordinator which may include filing, faxing, preparing mail, printing documents related to shop orders, creating reports, and maintaining records.

Knowledge and Skills

• Expertise with Microsoft applications (Word, PowerPoint, Excel, Outlook)
• Effective organization, planning, and interpersonal skills
• Ability to maintain confidentiality with sensitive information
• Must possess customer service and support skills
• Good learning agility and the ability to anticipate future needs
• Strong interpersonal skills and demonstrated capability of working on multiple projects at one time
• Ability to deal with unresolved situations, frequent changes, delays, and unexpected events

Education and Experience

• High School Diploma or equivalent is required
• Three to five years related experience
• Microsoft Office application experience, specifically Word, Excel and PowerPoint
• Proven attention to detail
• Strong organizational and planning skills
• Excellent interpersonal, written, and oral communication skills

Physical Requirements

• Frequently required to operate a computer, file, and retrieve written documents.
• The physical demands may also include, but are not limited to, standing, sitting, walking, lifting up to 20 pounds, carrying, reaching, kneeling, and crouching.