Quality Director

Leadership & Strategy

You will develop and execute a strategic quality plan in alignment with business unit goals. You will lead, mentor, and develop a team of quality professionals across two locations, ensuring consistency in processes and objectives. You will champion a culture of quality, accountability, and continuous improvement.

Quality Management Systems (QMS)

You will oversee the implementation, maintenance, and improvement of the QAD Elements QMS and other relevant Quality Management Systems at both locations. You will ensure compliance with customer, regulatory, and industry-specific quality standards (e.g., FDA, ISO, AS9100, etc.). You will monitor and evaluate the effectiveness of quality management systems and propose enhancements to improve overall performance.

Process & Product Quality

• Collaborate with sales, operations, engineering, and supply chain teams to identify and resolve quality issues, ensuring process and product integrity.
• Support root cause analysis and drive corrective and preventive actions (CAPA) for internal and external quality issues.
• Oversee first article inspections, process capability studies, and validation/qualification activities to ensure robust manufacturing processes.

Continuous Improvement

• Lead Lean Six Sigma or other continuous improvement initiatives aimed at reducing defects, enhancing efficiency, and improving overall quality.
• Implement data-driven decision-making tools (e.g., SPC, FMEA, Control Plans) to monitor and improve process capabilities.
• Facilitate cross-functional value stream mapping sessions and quality workshops to drive process improvements.

Customer & Supplier Relations

• Serve as the main point of contact for customer quality issues, audits, and feedback, ensuring timely and effective resolution.
• Oversee supplier quality management, including audits, performance monitoring, and supplier development initiatives.

Metrics & Reporting

You will establish and track key performance indicators (KPIs) related to quality performance, including scrap/rework, defect rates, customer complaints, and audit findings. You will regularly report quality performance metrics to senior leadership, highlighting trends and recommending corrective actions.

Regulatory Compliance & Audits

You will lead internal and external audits, ensuring the sites comply with relevant standards and certifications. You will ensure the manufacturing facilities are audit-ready at all times and coordinate responses to audit findings.