Quality Coordinator - Quality Services Performance
Penn State Health · Lancaster, PA · 3 wk ago
Art & CreativeFull-time
About the role
Supports the hospital Quality & Performance Improvement program through advanced data collection, data management, analytics, and dashboard development. This role transforms complex data into actionable insights that drive quality outcomes, regulatory readiness, and operational improvement, and partners with clinical, operational, and quality leaders to ensure data integrity, standardize reporting, and increase visibility of performance metrics across the system.
Responsibilities
- Support the Quality & Performance Improvement program through data collection, data management, analytics, and dashboard development.
- Transform complex data into actionable insights that drive quality outcomes, regulatory readiness, and operational improvement.
- Partner with clinical, operational, and quality leaders to ensure data integrity, standardize reporting, and increase visibility of performance metrics.
Skills
- Proficiency in Microsoft Excel (required).
- Experience navigating EMR/EHR systems.
- Experience using data visualization tools such as Tableau, Power BI, or Qlik (strongly preferred).
Requirements
- High School Diploma or equivalent.
- Minimum 3 years of experience.
Qualifications
- Experience working in a hospital setting (preferred).
Benefits
- Medical, dental, and vision coverage with no waiting period.
- Total Rewards Program including:
- Be Well: Employee Wellness Programs and Fitness Discounts (University Fitness Center, Peloton).
- Be Balanced: Generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured: Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded: Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
- Be Supported: HR Solution Center, Learning and Organizational Development, Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
Schedule
- Shift: Day
- Hours: Varied