Quality Coordinator - Quality Assurance

Responsibilities

• Works closely with the Quality Manager, Medical Director, and Administrator to implement quality platforms.
• Assesses missing patient benchmarks and organizes data for member outreach or encounters with healthcare providers.
• Mails patient due letters or education flyers, calls patients and/or healthcare providers, and creates referrals to improve patient satisfaction and quality outcomes.
• Provides general education related to quality measures missing or “due” to healthcare providers.
• Reviews gaps in care reports and educates providers to close data gaps.
• Provides backup support to the Member Services Representative.

Qualifications

• Two years college education or equivalent work experience.
• One to two years of IPA/managed care experience preferred.
• Must be able to travel between clinic offices.
• Excellent presentation, verbal, and written communication skills, and ability to collaborate with co-workers, senior leadership, and other management.
• Proficient in word processing, spreadsheets (Excel), databases, and typing.

Pay

A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $26.82. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Benefits

• Paid Time Off
• 401K retirement plan
• Outstanding Medical, Dental, Vision Coverage
• Tuition Reimbursement
• Many more Voluntary Benefit Options

About the Role

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Desert Valley Medical Group is affiliated with Desert Valley Hospital, one of the nation’s “100 Top Hospitals” and “A” rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services, and more. For more information visit www.DesertValleyHospital.com.