Quality Assurance Coordinator

Carvana · Belton, MO · 3 days ago

On-siteQuality Assurance$18–$19/hrFull-time

About the role

A reporting position to the Commercial Accounts Manager (CAM) or designated supervisor, this role evaluates and ensures the quality of the detail process and that the vehicles are ready for sale. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed always.

Responsibilities

Inspect vehicle quality and identify any vehicles that do not meet company standards.
Communicate with team members in a positive and collaborative manner when quality does not meet standards.
Aid on the detail line and perform final detail tasks as needed.
Maintain a professional appearance, orderly work environment and friendly disposition.
Aid with shop cleaning and basic equipment maintenance.
Maintain a clean and safe work environment.
Report all incidents to management immediately.
Properly log the vehicle information into the computer upon satisfactory completion of inspection.
Photograph and stage vehicles to ensure focused and clear pictures per standards.
Return customer’s vehicles in clean condition.
Advise the designated Manager of all equipment breakdowns and required maintenance immediately.
Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property.
Report all incidents to the Manager.

Skills

Strong verbal communication skills.
Effective employee relations and interpersonal skills.
Detail oriented and consistent in the execution of job duties.
Ability to maintain quality and quantity of work produced.
Ability to work in a high production environment.
Ability to understand and adhere to Company policies in all areas.
Ability to exercise good business judgment and discretion to analyze and address opportunities.
Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible.

Qualifications

A High School Diploma or GED preferred.
Ability to use cleaning tools such as vacuums, pressure washer, drill, cleaning chemicals and jump boxes.
One to two years of auto detailing experience preferred.
Auction knowledge and experience preferred.
Proficient computer skills.
Well-organized and responsible with an aptitude in problem-solving with strong multitasking skills.
Ability to adapt to changing work environments, including exposure to excessive weather conditions (heat/cold).
Proficient computer skills.
Must be 18 years of age with a valid driver’s license and driving record that meets company requirements.

Benefits and Perks

Other Requirements

To be able to do your job at ADESA, there are some basic requirements we want to share with you.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
The physical activity requirements of the position range from Light to Medium Physical Work.
Frequent – standing, watching, touching, listening, walking, talking, stooping, bending, reaching, pushing, pulling, kneeling, stooping, lifting, balancing.
Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations.
Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations.

Legal Stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.