Quality Controller – Signage, Digital & Architectural Products

Key Responsibilities

• Implement and standardize structured QC checkpoints throughout production (e.g., pre-paint, post-paint, post-assembly, packaging, pre-shipment).
• Drive improvements to current QC processes and close procedural gaps.
• Establish clear inspection criteria and department-to-department sign-off requirements.
• Ensure compliance with defined QC procedures across operations.
• Develop site-specific quality processes tailored to DFW operations while aligning with broader company quality standards and performance objectives.
• Serve as the plant-level owner of quality process discipline and non-conformity management.
• Partner closely with Production, Technical Design, Shipping and Installation teams to improve accountability, reduce rework, and strengthen first-time-right manufacturing performance.
• Support development of scalable quality practices that may be adopted across other facilities.
• Lead implementation and enforcement of standardized QC reporting for internal and external non-conformities.
• Ensure internal NCs are identified at the point of occurrence and assigned to the responsible department.
• Track, analyze, and trend NC data to identify systemic issues and drive measurable reduction in recurring defects.
• Drive corrective and preventive actions in collaboration with department leaders.
• Provide regular reporting to plant leadership on quality performance and improvement initiatives.
• Achieve company quality objectives related to non-conformity reduction, rework reduction, and on-time shipment performance.

Shop Floor Quality Oversight

• Conduct in-process and final inspections to verify compliance with engineering drawings and project specifications.
• Approve or hold product prior to shipment.
• Provide real-time feedback and require corrective action from production teams to prevent downstream issues.
• Support installation readiness by ensuring products meet internal installation requirements prior to shipment.

Continuous Improvement & Culture

• Promote a culture of quality and accountability across departments.
• Support training initiatives focused on defect prevention and first-time-right production.
• Partner with leadership to reduce rework, scrap, and installation-related quality issues.
• Challenge existing practices and drive accountability for department-level quality performance.

Qualifications

• 3-7 years of experience in manufacturing quality control or quality process improvement.
• Experience in custom fabrication, metal manufacturing, architectural products, millwork, or similar environments preferred.
• Strong understanding of shop-floor production workflows.
• Ability to read and interpret technical drawings.
• Experience leading root cause analysis and corrective actions.
• Quality certification (ISO, Six Sigma, CQI, etc.) preferred but not required.
• Strong communication skills with the ability to influence cross-functional teams.