Quality Controller - Quality Assurance

About the Role

The Quality Controller supports quality assurance activities across the product lifecycle to ensure compliance with applicable regulatory, quality system, and product requirements. This role performs inspection activities for incoming materials, in-process products, and finished devices, while also supporting complaint investigations, nonconforming material management, validation activities, continuous improvement initiatives, and cross-functional quality projects. The Quality Controller works closely with Manufacturing, Engineering, Operations, and R&D to promote product quality, compliance, and process effectiveness.

Responsibilities

• Perform inspection and testing activities for incoming materials, in-process products, and finished devices to ensure compliance with established specifications and acceptance criteria.
• Document inspection and testing results in accordance with Good Documentation Practices (GDP).
• Identify, document, and assist with investigation of nonconforming materials, products, and processes.
• Support Material Review Board (MRB) activities including product evaluation and disposition activities.
• Participate in complaint handling activities including complaint evaluation, investigation support, MDR assessments, and closure activities.
• Support validation and verification activities including protocol execution, data collection, test documentation, and report generation.
• Collaborate with Manufacturing, Engineering, Supply Chain, and R&D to evaluate process changes, product improvements, and quality concerns.
• Assist with implementation of quality improvements and continuous improvement initiatives.
• Support internal and external audits, inspections, and quality system activities as needed.
• Participate in development, review, and maintenance of procedures, work instructions, forms, and quality records.
• Analyze quality data and communicate trends, observations, and potential risks.
• Serve as a flexible quality resource supporting multiple Quality Assurance functions based on business needs.
• Perform other duties as assigned.