Quality Control Technician: Cameras, Video

Duties/Responsibilities

• Perform Quality Control (QC) procedures on returning camera and video equipment.
• Ensure all cases and equipment are presentable and in ideal working condition.
• Assemble and configure equipment racks for client delivery.
• Diagnose, log, and repair damaged items.
• Manage firmware versions for applicable devices.
• Organize and store all tested equipment.
• Correctly process missing or damaged equipment.
• Reshelf equipment correctly, with QC tag.
• Pull/prep/scan equipment for outbound orders.
• Troubleshoot equipment.
• Provide exceptional customer support for clients.
• Follow direction of the department leader and managers.
• Aid other departments when necessary.
• Maintain a safe, organized, and clean work environment to ensure safety and compliance.
• Comply with company policies and procedures.
• Perform additional duties as assigned.

Minimum Qualifications

• Any combination of education, experience, and training equivalent to graduation from high school or a GED.
• Experience working with professional signal processing and switching products such as Barco and Analog Way switchers, and AJA and Black Magic converters.
• Possesses a basic understanding of inventory software for forecasting of workload.
• Strong technical skills and the ability to change circuit cards and reconfigure multi-slot switchers.
• Comprehension of video theory, different signal formats, and cable types.
• Be able to handle hard deadlines and plan workflow depending on client needs.
• Ability to lift 50 pounds.

Preferred Qualifications

• Basic knowledge in set-up, operation, and troubleshooting of computer and audio-visual equipment.
• Prior experience in live event production.
• Proficient in Microsoft Office suite.
• Equipment knowledge in disciplines other than video.
• Advanced troubleshooting and equipment repair skills.