Video Technician

Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide. Find out more at: www.solotech.com

About the role

The Video Technician is responsible for preparing, scanning, and processing rented video equipment for outbound shipments and returns while ensuring equipment quality, inventory accuracy, and operational readiness.

Responsibilities

• Check equipment lists and prepare equipment orders for the day
• Cookordinate order preparation priorities with the Video Manager
• Prepare, scan, and pack complex equipment orders into shipping cases
• Customize equipment according to customer order requirements when needed
• Complete lists in the R2 software system
• Change equipment settings and configurations
• Program equipment according to company standards and customer needs
• Prepare racks and interconnection systems
• Install computer software updates and program releases
• Ensure all required accessories are included with equipment shipments
• Verify equipment sent to job sites is in good working condition
• Maintain cleanliness and organization within the department
• Report damaged or missing items to management
• Manage inventory within the department
• Respond to questions and technical issues from technicians and route coordinators
• Clean and visually inspect returned equipment
• Upgrade equipment items through cleaning, painting, and maintenance
• Other duties as assigned based on departmental needs

Requirements

• A High School Diploma or GED
• Less than one (1) year of experience in a video equipment workshop or live event environment
• Knowledge of racks and system interconnections
• Knowledge of camera calibration
• Basic knowledge of IP and networking
• Strong problem-solving abilities
• High attention to detail and thoroughness
• Strong organizational skills
• Ability to work effectively with internal and external clients
• Adaptable and flexible in changing environments
• Ability to work independently and collaboratively within a team
• Flexible working schedule considered an asset
• Forklift operation experience preferred

Physical Requirements

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to: Continually: Sit, walk, speak, and hear Continually: Type, write, and read Occasionally: Stand, carry, reach, lift, and push up to 50 lbs.

Work Requirements

• Time will be spent in a warehouse environment
• Environment may be fast paced
• Flexible work hours may be required to support operations
• Ability to support live production preparation timelines and deadlines