Quality Control Specialist-Camera & Video

Duties/Responsibilities

• Perform Quality Control (QC) procedures on returning camera and video equipment.
• Ensure all cases and equipment are presentable and in ideal working condition.
• Diagnose, log, and repair damaged items.
• Manage firmware versions for applicable devices.
• Organize and store all tested equipment.
• Correctly process missing or damaged equipment.
• Be able to handle hard deadlines and plan workflow depending on client needs.
• Troubleshoot equipment.
• Provide exceptional customer support for clients.
• Follow direction of the department leader and managers.
• Assist other departments when necessary.
• Maintain a safe, organized, and clean work environment to ensure safety and compliance.
• Comply with company policies and procedures.
• Perform additional duties as assigned.

Minimum Qualifications

• Any combination of education, experience, and training equivalent to graduation from high school or a GED.
• Experience working with professional signal processing and switching products such as Barco and Analog Way switchers, and AJA and Black Magic converters.
• Possesses a basic understanding of inventory software for forecasting of workload.
• Strong technical skills and the ability to change circuit cards and reconfigure multi-slot switchers.
• Comprehension of video theory, different signal formats, and cable types.

Work Environment

• This job operates in a warehouse environment.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; handle objects, tools, or controls; reach with hands and arms; climb stairs; communicate with coworkers.
• The employee must occasionally lift or move objects up to 50 pounds.

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand; walk; sit; handle objects, tools, or controls; reach with hands and arms; climb stairs; communicate with coworkers.
• The employee must occasionally lift or move objects up to 50 pounds.

Position Type/Expected Hours of Work

• This is a full-time position.
• Days and hours of work are subject to change and may rotate.
• Nights, weekends, and holidays may be required during high-demand periods.

Other Duties

• This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
• Duties, responsibilities, and activities may change at any time with or without notice.