Quality Control Specialist

About the role

The Quality Control Specialist supports the daily administration and coordination of the Quality Management System (QMS). This role ensures quality documentation is maintained, inspection records are accurate, corrective actions are tracked, audits are coordinated, and quality metrics are reported in a timely manner. Working closely with Production, Engineering, Supply Chain, and Receiving, the specialist helps maintain compliance with company procedures, customer requirements, and applicable industry standards while driving continuous improvement throughout the organization.

Responsibilities

• Maintain quality records, inspection reports, certifications, and documentation in accordance with company retention requirements.
• Coordinate and monitor Corrective Action Requests (CARs), Nonconformance Reports (NCRs), customer complaints, and supplier quality issues through closure.
• Review incoming inspection documentation and verify required records are complete and accurate.
• Assist in preparing and maintaining quality procedures, work instructions, forms, and controlled documents.
• Support internal, customer, and third-party audits by organizing documentation, gathering evidence, and tracking audit findings.
• Maintain calibration records and coordinate calibration schedules for inspection and measuring equipment.
• Compile, analyze, and distribute quality metrics including scrap, rework, first-pass yield, customer complaints, supplier performance, and other KPI reporting.
• Assist with root cause investigations using structured problem-solving methods.
• Coordinate Material Review Board (MRB) documentation and disposition records.
• Track Engineering Change Notices (ECNs) and ensure quality documentation is updated accordingly.
• Work with Receiving, Manufacturing, and Engineering to resolve quality concerns in a timely manner.
• Support supplier quality activities by maintaining supplier documentation, certifications, and performance records.
• Assist with employee quality training documentation and maintain training records related to quality processes.
• Participate in continuous improvement initiatives focused on reducing defects, improving process capability, and increasing customer satisfaction.
• Ensure compliance with ISO requirements, customer specifications, and company quality standards.
• Perform other duties as assigned.

Requirements

• Associate’s degree in Quality, Manufacturing, Engineering Technology, Business Administration, or related field preferred. Equivalent combination of education and experience will be considered.
• Minimum of 3 years of experience in a quality-related role.