Quality Control Technician

About the Role

The QC/QA Lead – Custodial/Landscape provides oversight and management of custodial and landscape operations & maintenance (O&M) quality assurance functions in large facilities. This role sets standards, develops processes, and ensures compliance with service contracts and best practices.

Responsibilities

• Develop, implement, and manage QC/QA programs for custodial and landscape operations.
• Prepare and maintain method statements and documentation.
• Oversee compliance with cleaning and landscaping standards.
• Audit and evaluate performance; implement corrective actions.
• Maintain clear documentation of audits, corrective actions, and team performance.

Working Conditions

Role is split between office work and on-site facility inspections. Occasional after-hours oversight.

Physical Requirements

Must be able to inspect facility interior and exterior environments.

Requirements

• Secret Clearance required.
• Bachelor’s degree in a facilities management discipline.
• Minimum fifteen (15) years in major industrial or construction project QC/QA roles.
• Minimum five (5) years as a QC/QA Lead.
• In-depth knowledge of custodial and landscape O&M standards.