Quality Control Supervisor

About the Role

To ensure the production of safe, quality products by training, developing, and managing employees according to established company standards.

Responsibilities

• Manages, trains, and develops employees to ensure they perform job duties and meet company goals in accordance with established standards.
• Ensures compliance with company policies, standards, and procedures, including safety, OSHA, federal/state/local laws, quality control, and water treatment.
• Coordinates syrup-batching activities to meet production schedules.
• Monitors daily product batches to optimize yield while maintaining quality, ensuring customer expectations, PepsiCo standards, and profitability goals are met; makes decisions about continuing production when product standards are not met.
• Works with the management team to prepare the facility for regulatory audits (e.g., AIB, FDA, FCCS 2200, PepsiCo, Department of Agriculture).
• Completes and maintains standard operating procedures, disciplinary notices, accident reports, and other paperwork; reviews and approves time-off requests and timecards.
• Maintains confidentiality of product formulas, pricing, employee information, production records, and other sensitive data.
• Works assigned schedule, exhibits regular attendance, and works outside normal hours as required to meet workload demands.
• Investigates hold product and collaborates with the Quality Control Manager to determine release or destruction.
• Communicates with outside vendors to ensure equipment reliability and ingredient availability to meet production demands.
• Performs other related duties as required.

Requirements

• 2-year/associate degree in chemistry, biology, or a related field, or equivalent work experience (required).
• 4-year/bachelor’s degree in chemistry, biology, or a related field (preferred).
• 3–5 years of quality control experience.
• Experience with a beverage company or similar industry (strongly preferred).
• 1–3 years of supervisory experience.
• Proficiency with Microsoft Office.

Skills & Knowledge

• Knowledge of beverage production processes, blending and mixing, water treatment, safety procedures, analytical testing equipment, and general management principles.
• Skills in internal customer service, training, and coaching.
• Ability to train, develop, lead, and manage a team; work quickly, efficiently, and independently; multitask; communicate effectively; adapt to change; read, write, and interpret manuals; perform accurate calculations; operate forklifts, computers, micro-testing equipment, and lab equipment; delegate; and problem-solve.