Quality Control Representative - Heavy Equipment/Specialty

About the role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Responsibilities

• Review claim files for completeness, accuracy, and adherence to company and client-specific standards.
• Identify errors, inconsistencies, and opportunities for improvement; document findings.
• Ensure compliance with regulatory and client requirements.
• Participate in special projects and process improvement initiatives.
• Assist with internal or external audit preparation as needed.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Minimum of 2 years in claims, auditing, or quality assurance.
• At least 1 year of appraisal experience or equivalent combination of education and experience.
• Experience in customer service or insurance environments preferred.

Skills

• Oral and written communication skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding, travel as required.
• Auditory/Visual: Hearing, vision, and talking.