Quality Control (Bilingual English/Spanish)

Location: 2531 Dukane Drive, St Charles, IL 60174 • Full-time • Reports to: QA Supervisor / QA Manager

About the Role

As a QC Technician (Quality Assurance) you will ensure that all products manufactured at the St Charles facility meet established food-safety, quality, and regulatory standards. This bilingual (English/Spanish) position performs inspections, conducts laboratory tests, monitors production processes, and maintains accurate documentation to uphold Good Manufacturing Practices (GMPs) and company quality policies.

Responsibilities

• Follow all company policies and procedures related to food safety and food defense.
• Inspect employee GMP compliance before personnel enter production areas.
• Perform pre-operational inspections before production lines start.
• Conduct environmental monitoring and ATP testing of designated equipment and areas prior to production, as required.
• Verify that metal detectors are functioning properly and are within certification.
• Ensure that scales used in production are functioning correctly and are within certification.
• Confirm that packaging materials, ingredients, and date codes match the product being produced.
• Ensure that laboratory equipment and materials used for testing are functioning properly and that required chemicals and supplies are available.
• Maintain accurate records of physical, biological, and chemical analyses conducted during the shift.
• Collect samples for analysis in accordance with established procedures.
• Analyze retention samples and collect required samples while maintaining an organized and documented sample inventory.
• Report any deviations to the appropriate supervisor so timely adjustments can be made to prevent out-of-specification product.
• Release product that meets established standards and place product on hold when it does not meet specifications.
• Follow up on any forms or documentation pending due to production processes.
• Communicate any deviations, changes, or held product to the incoming shift.
• Request support from a supervisor or lead when questions or concerns arise.
• Maintain a clean and organized laboratory environment.
• Keep a shift log of relevant events and observations.
• Communicate with QC supervisors from other plants when product is transferred to or from this facility.
• Follow procedures and complete required forms when receiving ingredients or packaging materials.
• Prepare, collect, label, and send samples to external laboratories as required, ensuring all documentation is completed accurately.
• If part of the Food Safety Team, support applicable activities such as attending meetings, conducting plant inspections, or participating in mock recalls.
• Notify the QA Director when required, such as in cases of food safety risk or product holds.
• Provide suggestions for continuous improvement.

Requirements

• High school diploma or equivalent required.
• Previous experience in quality control or food manufacturing preferred.
• Knowledge of GMPs, food safety, and quality assurance practices.
• Must be bilingual (Spanish/English).

Schedule

2nd shift: 2:00 pm – 10:30 pm • Day off: Tuesday • Working weekends as needed