QUALITY CERTIFICATION ADMIN

About the role

Works under direct supervision of the Supervisor of Quality Assurance, reviews, evaluates and ensures compliance of parts shipped to quality standards and customer requirements. Completes test reports for shipments, evaluates quality records for adequacy and acceptance.

Responsibilities

• Performs quality review of documentation prior to shipment for acceptance.
• Evaluates quality records for accuracy.
• Keeps quality records filed and up to date.
• Reviews sales orders for quality requirements prior to shipment.
• May assist with reporting on quality trends.
• Supports in the processing and reporting of customer returns and customer complaints.
• Creates test reports and certifications for the company.
• Supports customer service with the handling of quality “requests” directly initiated by our customers.
• Follows all 5S department procedures which include but are not limited to; keeping floors clean of oil and debris, returning tools to proper locations, organize part pans, and performs other housekeeping duties.
• Attends all required job related training (internal and external).

Requirements

• High School diploma or General Education Degree (GED) required; and a minimum of 3 years of clerical/administrative experience preferably in a manufacturing or warehouse environment.
• Basic mainframe computer systems and familiar with Spreadsheet and Word Processing software.
• Ability to add and subtract two digit numbers and multiply and divide with 10’s and 100’s.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

• Computer Skills: Basic mainframe computer systems and familiar with Spreadsheet and Word Processing software.
• Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Mathematical Skills: Ability to add and subtract two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume and distance.
• Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Ways of Working, Experience, and Behaviors

• Analytical: Collects and researches data; Uses intuition and experience to complement data; Understands work flows and procedures.
• Technical Skills: Understands and has working knowledge of QA process, procedures and function; Able to clearly share expertise and transfer technical knowledge to others; Communicates technical knowledge and expertise with customers to instill confidence regarding quality function.
• Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens intently to others and seeks clarification; Provides clear and pleasant responses to inquiries regardless of the situation; Presents complex concepts in a simple manner to achieve understanding.
• Written Communication: Writes technical documents clearly and accurately; Transfers technical data into meaningful written documents that can be understood by all levels of the organization.
• Team Work: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests.
• Business Acumen: Understands business implications of decisions; Understands the importance of the quality role in the organization.
• Cost Consciousness: Works within the direction of the department’s resources; Contributes to profits and revenue; Conserves organizational resources.
• Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Planning/Organizing: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Pay

$22-25/Hr.