Quality Assurance Admin

Job Summary

The Quality Assurance Admin interprets complex data to inform business decisions, working with processes like the Improvement Request Report (IRR), Quality Action Report (QAR), and Sales Order Deviation.

Essential Duties and Responsibilities

• Administer the IRR, QAR, and Sales Order Deviation processes.
• Route documents through necessary reviews for root cause and corrective action.
• Update Sales Orders and Travelers as needed for timely delivery.
• Evaluate internal processes and suggest improvements.
• Perform audits in Production departments to ensure compliance.
• Develop and implement Standard Operating Procedures (SOPs).
• Train production teams on processes and procedures.
• Prioritize business needs for new processes.
• Utilize data reporting tools and statistical packages.
• Identify and interpret trends from data.
• Work with database developers to enhance data collection.
• Manage the Material Review Board (MRB).
• Perform other related duties as assigned.

Education, Work Experience, and Proficiencies

• Relevant experience in mathematics, economics, computer science, information management, or statistics.
• Microsoft Office Suite and Epicor experience preferred.
• Excellent reasoning, detail-oriented, accurate, and timely completion of tasks.
• Strong initiative, self-starter, communication, planning, and project management skills.
• Strong computer skills in Microsoft Office Suite, willingness to learn additional software.