Quality Assurance Specialist (Full Time, Days)

About the Role

Assumes responsibility for auditing registrations for accuracy based on established guidelines and updates/revises the registration in the computer system.

Requirements

• 2–5 years of experience as a Registrar in a hospital environment
• High school education or equivalent preferred

Responsibilities

• Trains new team members in department functions, processes, and tools; communicates training needs and deficiencies to Leadership team
• Completes audit of weekly and monthly dispute reports in a timely fashion; enters corrections into the computer system and notifies the Registrar and appropriate Supervisor
• Monitors duplicate medical record numbers, identifies root cause, and notifies the appropriate Supervisor or department
• Reviews errors in QA system and notifies the appropriate Supervisor
• Reviews prior day’s prescriptions for accuracy and compliance
• Reviews staff productivity to ensure accuracy and communicates trends to Supervisor for additional action; meets with staff to discuss areas for improvement
• Reviews demographic and third-party payer information on registrations for accuracy, utilizing established guidelines

Skills

• Ability to learn appropriate software applications
• Proficient in Excel and Cognos
• Effective verbal and written communication skills

Department: ED & Fracture Clinic Registration