Quality Assurance Methods Specialist

About the role

The Quality Assurance Methods Specialist will play a crucial role in supporting the GM team in Canton, MI. This position is part of a collaborative and action-driven environment aimed at making lasting impacts on the organization.

Responsibilities

• Track and Report Quality Data: Assist in monitoring and reporting product quality data utilizing customer concern tracking systems.
• Maintain Daily Matrix: Compile and distribute the daily issues matrix to the internal organization under established guidelines.
• Track Metric Outputs: Compile and track monthly Parts per Million (PPM) data and distribute the results to the internal organization.
• Support Reporting Requests: Assist with compiling and generating basic quality reports as needed or requested.
• Maintain Dashboards: Maintain existing Quality KPIs in Power BI by ensuring the source files are regularly updated, verified, and correctly reflected in the system.
• Monitor Customer Scorecards: Track and report customer scorecard ratings and Yazaki’s Quality Performance data.
• Support Process Improvements: Learn and apply basic engineering principles and analytical techniques to support the maintenance and continuous improvement of quality programs.
• Update System Documentation: Update existing quality processes, lists, and databases as instructed to reflect changes in customer requirements or standard quality management practices.
• Process Review Support: Participate in reviewing internal processes, procedures, and standards alongside team members to support repeatability and efficiency.
• Maintain Database: Support the daily data entry and maintenance of the comprehensive Failure Mode and Corrective Action (FMCA) Quality Database to help ensure documentation compliance.
• Support AI & Analytics Tools: Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving.
• Track Status: Monitor and track the status of containment activities.
• System Data Entry: Enter certified material data into the customer’s system according to standard operating procedures.
• Log Material Information: Input daily self-certified material information into the database as directed.
• Generate Summaries: Provide summary reports of containment data to the internal organization as needed.
• Attend Customer Meetings: Attend customer meetings alongside senior team members; provide compiled reports and operational assistance as requested.
• Track Metrics: Maintain and update customer satisfaction metrics and scorecards.
• Support Reject Review: Assist in verifying data for customer rejects and support the process of identifying discrepancies that do not meet proper criteria.
• Internal Coordination: Relay documented engineering issues to the appropriate engineer and track the status through to final resolution.
• Support Training Material Maintenance: Support the preparation and maintenance of training materials for customer and YNA-specific systems.
• Escalate Information Gaps: Identify and escalate areas of ambiguity within tracking systems to senior team members for direction.
• System Tracking Support: Support GQRS and SPPS system tracking and data logging as needed.
• Update Progress Trackers: Assist Program Management with routine updates to program snapshot reports.
• Provide Basic Quality Support: Assist Advanced Manufacturing Quality Engineering teams with data collection and tactical tasks as needed.

Qualifications

• Bachelor's degree in Quality Assurance, Engineering, or a related field.
• Minimum of 2 years of experience in Quality Assurance or related field.
• Strong knowledge of Quality Management Systems (QMS).
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and as part of a team.
• Basic understanding of statistical analysis and data interpretation.

Skills

• Quality Management Systems (QMS)
• Data Analysis
• Microsoft Office Suite
• Statistical Analysis
• Team Collaboration
• Problem Solving

Benefits

• Competitive compensation and benefits package including incentive compensation, 401K match, tuition assistance, and a generous holiday schedule.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position.

Company Information

Yazaki is a global leader in the research, development, and delivery of vehicle power and data solutions. Yazaki works with virtually every major auto manufacturer globally, and we've strived to maintain strategic and stable growth throughout our 84-year history. Today, we're looking for energetic people with the potential to perform and the ability to strengthen - and thrive in - the positive work environment we pride ourselves on.