Quality Assurance Manager

Responsibilities

• Lead and maintain the laboratory’s Quality Management System (QMS) in compliance with ISO/IEC 17025, NELAC/TNI, CS-LAP, and NLLAP requirements.
• Plan and conduct internal audits, track nonconformance, manage Corrective and Preventive Actions (CAPA), and coordinate external audit responses.
• Oversee document control, proficiency testing, and quality documentation updates to ensure accuracy and traceability.
• Serve as the primary liaison to accrediting and regulatory bodies, managing assessments, audit logistics, and follow-up actions.
• Monitor and analyze quality performance metrics, identify trends, and implement continuous improvement strategies using Lean or Six Sigma principles.
• Supervise calibration and verification programs, ensuring all instruments and processes maintain full traceability and validation.
• Provide QA training to laboratory personnel, reinforcing a culture of quality, compliance, and accountability across all operations.
• Support LIMS integration, QA documentation systems, and quality data analysis to maintain real-time visibility into lab performance.
• Collaborate with management and technical leads to proactively prepare for upcoming accreditations and audits.

Qualifications

• Education: Bachelor’s degree in Chemistry, Environmental Science, Biology, or related field; advanced degree (MS/PhD) preferred.
• Experience: 5–10 years of QA leadership in an accredited testing or calibration laboratory.
• Proven expertise in ISO/IEC 17025, internal auditing, nonconformance management, proficiency testing, and CAPA implementation.
• Strong familiarity with NELAC/TNI, A2LA, CS-LAP, and NLLAP accreditation frameworks.
• Experience in quality statistics, trend analysis, and continuous improvement methods (Lean, Six Sigma, etc).
• Excellent communication skills — able to write, present, and train effectively across technical and non-technical audiences.
• Proficiency with LIMS, document control systems, and quality data management tools.
• Professional certifications (ASQ CQE, CQA, or similar) are highly desirable.

Pay

$125,000 - $125,000/year

About Tundra Testing

At Tundra Testing, precision isn’t just a promise — it’s our mission. We’re a Veteran-led, Alaska-owned environmental and materials testing laboratory based in Anchorage, strategically located near Ted Stevens International Airport to shorten the distance between sample and solution. Our team delivers defensible, compliance-ready data for soil, water, air, and biological materials using EPA-approved, ISO/ASTM/NIOSH-validated methods. We support Alaska’s most vital industries — oil and gas, construction, real estate, and environmental development — with a focus on speed, transparency, and regulatory confidence. Driven by a culture of discipline, accountability, and service, we combine cutting-edge technology with local expertise to produce results that meet or exceed federal and state standards. Every analysis, every report, and every client relationship reflects what we stand for: respect, precision, and unwavering integrity.

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