Quality Assurance Manager

Responsibilities

Reporting to the Chief Operating Officer and based at our Eau Claire, Wisconsin facility, you will be responsible for:

• Developing, implementing, and managing product, part, material, and process quality assurance programs to prevent or eliminate defects in new or existing products.
• Directly supervising a team of two inspectors and ensuring compliance with applicable regulatory frameworks.
• Leading and developing your team by motivating team members to achieve organizational and personal goals; developing and implementing timelines to achieve targets; delegating tasks effectively; promoting team concepts through collaboration, communication, and positive morale; empowering staff with the skills, product knowledge, and confidence to maximize their potential; providing the necessary training to support their growth.
• Driving ISO certification and compliance by facilitating the ISO certification process, developing policies and procedures for full implementation and compliance; acting as ISO Management Representative for the site.
• Supervising the Inspection Department by directly managing two inspectors; maintaining a team skilled in state-of-the-art inspection techniques and Quality Assurance policies; minimizing scrap and rework, increasing profitability, improving quality, and assuring customer acceptance of products.
• Continuously improving quality processes by analyzing all procedures, inspection techniques, and inspection equipment; implementing improvements that increase inspection effectiveness; establishing standards and procedures for continuous improvement (CIT).
• Managing inspection systems by maintaining in-process, receiving, and outgoing inspection systems, equipment, gauges, records, and print files in accordance with company Quality Assurance policies.
• Engaging the supply chain by conferring with representatives of material and component suppliers to obtain information related to supply quality, vendor capacity, and vendor quality standards.
• Ensuring regulatory compliance by auditing compliance with EPA and OSHA regulations and upholding the TLD Code of Ethics and information security standards aligned with ISO 27001.

Requirements

We are looking for someone with:

• A Bachelor's degree in a related discipline, or equivalent experience.
• 5+ years of experience focused on leading quality assurance, ISO certification, and inspection processes in a manufacturing environment.
• ISO 9001 certification experience.
• Expertise in leading a progressive quality team in a dynamic, fast-paced environment.
• Strong decision-making and problem-solving skills.
• Strong written, verbal, analytical, and interpersonal communication skills.
• Solid command of Microsoft Office and experience with an ERP system.
• Familiarity with EPA and OSHA regulations is a plus.

Qualifications

The profile includes:

• Demonstrated ability to lead a department to achieve goals through communication, motivation, and accountability.
• The ability to manage multiple challenging tasks within agreed timeframes with clear, proactive communication across internal and external teams.
• A drive to improve business processes by seeking efficiency in all activities.

Skills

The ideal candidate should possess:

• Strong leadership skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and ERP systems.
• Experience with ISO 9001 certification and compliance.
• Knowledge of EPA and OSHA regulations.

Benefits

Join TLD, the largest global manufacturer of Ground Support Equipment in aviation and aerospace, and lead our Quality Assurance function at one of our worldwide facilities. Your contributions will directly protect our customers, our products, and our reputation.

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.

Benefits

Details about benefits are not specified in this posting.

Application Instructions

Apply now and help shape the next chapter of TLD.