Quality Assurance Manager

About the role

Our client is a leading provider of high-performance paints and coating products designed to meet the rigorous demands of the global automotive industry. They are now seeking a Quality Assurance Manager to lead site quality standards, strengthen QMS compliance, improve customer quality outcomes, and support a proactive quality culture across a highly regulated manufacturing environment.

Role & Responsibilities

• Maintain and improve the site Quality Management System, certifications, processes, and documentation
• Ensure QMS requirements are embedded within the product realisation process
• Integrate customer-specific requirements, supplier quality manuals, and quality standards into the QMS
• Measure, report, and communicate site quality performance
• Lead internal and external quality investigations, including customer complaints, SCARs, non-conforming product issues, and corrective actions
• Ensure corrective actions are implemented effectively and issues are resolved in a sustainable way
• Drive data-led quality improvement programmes to improve yield, productivity, customer complaints, and cost of non-conformance
• Owning the site internal audit programme and document control system
• Facilitate customer and supplier quality visits
• Support and troubleshoot quality-related data systems, including SAP, LIMS, and ETQ
• Collaborate with Technical, R&D, Operations, Process Engineering, and customer-facing teams to improve first-right capability
• Act as quality gatekeeper for site-level MOC activity and new product launches
• Provide quality training, leadership, coaching, and guidance across the site
• Promote a proactive and accountable quality culture

Qualifications

• Experienced quality leader with a strong background in quality management, manufacturing quality systems, audit programmes, corrective actions, and continuous improvement
• Essential skills and Bachelors degree or higher in Quality, Engineering, or a related discipline
• Minimum 5 years quality management experience, ideally within automotive or advanced manufacturing
• Minimum 3 years people management or supervisory experience
• Certified Lead Auditor experience, ideally IATF and/or VDA
• Minimum Six Sigma Green Belt certification
• Strong knowledge of automotive core tools, including FMEA, SPC, Control Plans, and APQP
• Experience maintaining and improving QMS frameworks, certifications, and customer-specific requirements
• Experience leading quality investigations, SCARs, customer complaints, non-conforming product issues, and corrective actions
• Working knowledge of quality and operational systems such as SAP, LIMS, and ETQ
• Strong written and verbal communication skills in English
• Ability to lead audits, manage documentation, coach teams, and promote a strong quality culture