Quality Assurance Manager

Duties / Responsibilities

• Maintain current master copy of all documents in the office including supplier data, supplier audit reports, DAPIA, ECR’s, record of changes, CEF forms, etc.
• Distribute materials (DAPIA updates, supplier data, product standards, etc.) in a meeting environment with full explanation of changes or additions.
• Review all change orders.
• Review service trends on a weekly basis to reveal any weak areas in the production process.
• Initiate ECR’s for proposed changes or modifications of the DAPIA designs or Floor Plans.
• Follow-up with all paper-work distributions to assure changes are being made in accordance with distributed drawings and specifications.
• Perform a systematic documented line inspection, in a 14- day rotation of CCI items, material installation, and observation of testing equipment.
• Daily inspection of a labeled unit. Follow-up inspections of yard work and re-testing.
• Ensure that the QA Administration - FTC Database is updated routinely and monitor for repetitive issues or other quality issues.
• During IPIA inspections, ensure Asst. QA Department Manager routinely walk with the IPIA while in their respective departments.
• De-brief General Manager and Production Manager of daily IPIA findings.
• Responsible for ensuring HUD 302 reports, Alternate Construction reports and Energy Star reports are completed properly and reviewed monthly.
• Responsible for ensuring weekly DAPIA training with team members (more frequently as necessary in areas identified by repetitive or other quality issues).
• Affirm responsibility for ensuring All testing personnel and their back-ups are certified as required.
• Report all quality control and IPIA findings. All IPIA findings are to be answered properly by the QA Manager and Department Manager.
• Each Department Manager that had a non-conformance found in their area by the IPIA or is a repetitive non-conformance must be documented and answered with the use of a C.E.F. (Compliance Education Form).
• These forms must be filed and maintained to eliminate repeat issues.
• Keep the General Manager and Production Manager aware of problem areas and the top three issues.
• Keep the Home Office aware of repetitive issues, new materials, and any new code interpretations.
• Maintain any QA information boards as required.
• Other duties as assigned.

Qualifications

• Previous experience preferred in manufactured housing
• Leadership / management experience in a manufacturing environment preferred
• 5+ years’ experience in Quality department preferred
• Certification relating to quality preferred
• Expert level of knowledge of material
• Ability to read and understand both orders and prints
• Provide a great customer experience to retail stores
• Leadership ability to ensure parts are pulled in a timely manner
• Communicate clearly and constructively at all levels of the organization

Physical Demands

• Must be able to lift and carry up to 50 lbs.
• Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.
• Must be able to communicate with others via phone, email, and in person.
• Must be able to exchange accurate information with others.
• Work environment is not temperature controlled and may result in exposure to extreme temperatures.
• Work primarily involves sitting / standing, up to 4 hours at a time