Quality Assurance Inspector IPI

Brightstar is an innovative, forward-thinking global leader in lottery that builds on renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for customers. As a premier pure-play global lottery company, Brightstar offers best-in-class lottery operations, retail and digital solutions, and award-winning lottery games to help customers achieve their goals, fulfill player needs, and distribute meaningful benefits to communities. With approximately 6,000 employees, Brightstar maintains a well-established local presence and serves as a trusted partner to governments and regulators worldwide, adhering to the highest standards of service, integrity, and responsibility.

About the role

As a Quality Inspector (QA Inspector IPI), you will support Brightstar Lottery's quality assurance efforts by conducting in-process testing and inspections throughout printing and bindery operations for instant lottery tickets. This role helps ensure product quality, ticket security, compliance with established standards, and accurate communication of test results to manufacturing teams. This position is located onsite in Lakeland, FL.

Responsibilities

• Conduct in-process visual inspections to verify print quality, color consistency, registration accuracy, and test pattern integrity.
• Evaluate ticket scratch-ability, opacity, barcode quality, and ticket construction against established standards.
• Measure ticket dimensions and pack alignment using approved gauges and testing equipment.
• Identify defects and support the segregation and quarantine of suspect materials during production runs.
• Communicate inspection findings and quality risks to manufacturing teams and escalate critical issues to management.
• Maintain accurate quality records, databases, documentation, and evidence sample files.
• Support Quality Managers, Engineers, and Lab Technicians with testing, data collection, analysis, and reporting activities.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent preferred.
• Experience using Microsoft Word, Excel, and Outlook.
• Knowledge of QA/QC processes in manufacturing, packaging, quality assurance, or related environments.
• Understanding of basic mathematical concepts, including averages.
• Proficiency creating, organizing, and navigating electronic folders and files.
• Strong written, verbal, radio, telephone, and email communication skills.
• Detail-oriented mindset with strong organizational skills and the ability to meet deadlines while maintaining accuracy.
• Capacity to work independently with minimal supervision and collaborate effectively within a team environment.
• Ability to read, write, and communicate effectively in English is required.

Qualifications

• 2+ years of QA/QC experience in manufacturing, packaging, quality, or related functions.
• Previous experience with ISO, laboratory testing, or quality systems.
• General knowledge of the lottery or gaming industry.
• Printing industry or instant ticket scratch-off production experience.
• Experience supporting defect investigations, controlled sample testing, and quality data analysis.

Physical Requirements

• Standing and walking throughout approximately 90% of the workday.
• Frequent bending, reaching above shoulder height, and performing repetitive inspection activities.
• Lifting and moving light to medium materials weighing up to approximately 50 pounds.
• Good manual dexterity to handle testing equipment, samples, and production materials.
• Visual acuity needed to inspect ticket text, game symbols, print quality, and registration accuracy.
• Flexibility to work overtime as business needs require.
• Regular attendance is an essential function of the role.

Pay

The estimated starting compensation range for this role is $21.50 per hour. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.

Benefits

• 401(k) Savings Plan with Company contributions.
• Health, dental, and vision insurance.
• Life, accident, and disability insurance.
• Tuition reimbursement.
• Paid time off.
• Wellness programs.
• Identity theft insurance.
• Irregular discretionary bonuses for non-exempt roles.

Note: Programs are subject to eligibility requirements.