Quality Assurance Electrical Engineer

Specific Responsibilities

• Uphold QA policies and procedures, updating them when necessary.
• Test, troubleshoot, diagnose and repair electronic products involving a wide range of components.
• Conduct Preventative Maintenance, soldering, wiring, and perform electrical evaluations of products found defective in-house and returned by customers.
• Keep customers informed of their submitted Customer Returned Products (RMAs).
• Provide status and reports as needed per our policies or upon request.
• Collect and provide data for Quality Improvements as well as communicate and drive improvements based on this data.
• Manage inventory of electronic assemblies for prompt customer order completion.
• Maintain proper documentation of results from electronic evaluations.
• Respond to customer questions and requests regarding RMAs via email and phone.
• Cooperate with Finance, Sales & Marketing to issue warranty replacements and credits to customers.
• Perform calibration on internal-use test boxes and maintain calibration documentation.
• Provide feedback to the Test Engineering team regarding issues discovered during PM/calibration of test equipment.
• Perform other tasks as needed by the Quality Assurance group.

Required Experience

• BSEE with 2 - 5 years of relevant experience.
• Self-motivated individual that continually seeks growth.
• Ability to work well independently and cross-functionally as part of an established and growing team.
• Ability to build effective working relationships and problem-solve complex issues.
• Hands-on experience with component level troubleshooting of analog circuits.
• Proficient in use and operation of electronic tools/equipment such as oscilloscopes, power meters, frequency counters, multimeters, and spectrum analyzers.
• Proficient in the use of Microsoft Work, Outlook, and Excel software.
• Demonstrated ability interpreting engineering drawings, electrical schematics, and procedures.
• Demonstrated ability in task ownership and execution with minimal supervision.