Quality Assurance Coordinator

Seronda Network is seeking a Quality Assurance Coordinator to contribute to brand awareness, reputation, communications, public relations, customer engagement, events, and marketing support. This is a full-time, 100% remote role open to candidates throughout the United States.

About the role

In this position, you will check work against documented quality standards, identify defects, and support corrective action.

Responsibilities

• Review assigned work, records, or outputs connected to brand awareness, reputation, communications, public relations, customer engagement, events, and marketing support for accuracy, completeness, and consistency before final handoff.
• Record defects, exceptions, missing information, and scoring results accurately in the approved quality system.
• Verify corrections and retest completed work when required across communications, reputation, and events.
• Track recurring errors and prepare quality summaries that show trends, defect types, and improvement opportunities for the Seronda Network team.
• Communicate findings clearly and objectively to the team responsible for correction while supporting communications, reputation, and events.
• Support calibration, checklist updates, and process improvements that reduce repeated quality issues.

Requirements

• Strong attention to detail, consistency, documentation, and objective review skills.
• Comfort working with quality checklists, spreadsheets, issue trackers, or review systems.
• Ability to apply written standards consistently and explain findings clearly.
• Good judgment when distinguishing minor errors from material quality issues.
• Reliable follow-through on rechecks, corrections, and recurring quality reports.
• A pre-employment background check is required.

Qualifications

• Associate experience level.

Pay

$60,000 - $68,000 per year

Schedule

Full Time, 100% Remote — United States