Quality Assurance Coordinator

About the role

Support the systems, communication, and regulatory processes that help ensure exceptional care across home health, hospice, and physician services. As a Quality Assurance Coordinator, you'll serve as a key resource within the Quality Assurance department, helping maintain compliance, streamline operations, and provide meaningful insights that support continuous improvement throughout the organization.

Responsibilities

• Coordinate, report, and collaborate on quality improvement initiatives
• Contribute to regulatory readiness and process enhancements
• Audit and document processes
• Prepare reports and performance data
• Ensure organizational practices align with Medicare, Medicaid, accreditation, and other regulatory requirements

Requirements

• High School Diploma or GED
• Minimum 1 year of experience in a health care setting

Preferred Qualifications

• Associate's degree

Essential Skills and Competencies

• Interpersonal skills and ability to communicate professionally and effectively with staff, patients, and caregivers
• Knowledge of medical terminology
• Problem-solving and conflict resolution skills, organizational skills and attention to detail
• Strong verbal and written communication skills
• Willingness to develop new critical thinking skills
• Ability to operate computer equipment, FAX, and photocopy machines
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Discretion and confidentiality in the workplace

Pay

$60,000 - $70,000 USD

Benefits

• Minimum of 3 Weeks Paid Time Off (PTO)
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Company Vehicle Program for field roles
• Pet Insurance
• ID and Fraud Protection

How We Care for You

Includes additional benefits such as company paid health insurance, retirement plans, and more...

Background Screening

Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation.

Equal Opportunity Employer

We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.