Quality Assurance Coordinator

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries. Our Brands Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries: Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs. Job Summary: The Quality Assurance Coordinator supports the development, implementation, maintenance, and continuous improvement of the Quality Management System (QMS). This role assists with quality system administration, document control, compliance activities, audit support, and quality improvement initiatives to help ensure adherence to company standards and applicable regulatory requirements. The position partners with cross-functional teams to maintain quality records, support process improvements, and promote a culture of quality throughout the organization. This role serves as an entry-level quality professional responsible for supporting the effective operation and ongoing enhancement of the quality management system. Essential Responsibilities: Assist with the development, implementation, maintenance, and continuous improvement of the Quality Management System (QMS)Support document control processes, including document creation, revision, review, approval routing, obsoletion, and archivingAssist in developing and maintaining policies, procedures, work instructions, forms, templates, and other quality system documentationSupport process mapping and workflow documentation initiatives across departmentsCoordinate with document owners and stakeholders to ensure documentation complies with established quality standards and document control requirementsMaintain quality records and documentation in accordance with company procedures and regulatory requirementsAssist with tracking quality metrics, corrective actions, preventive actions, and continuous improvement initiativesSupport internal and external audits through document preparation, record retrieval, and follow-up activitiesCollaborate with cross-functional teams to support quality system enhancements and compliance initiativesAssist in ensuring compliance with applicable quality standards, including ISO 17025, GMP, GLP, NHP, and other regulatory requirements as applicableSupport training documentation and quality record management activitiesParticipate in quality investigations and assist with documentation of corrective actions and process improvementsMaintain confidentiality of quality records and business informationPerform other job-related duties as assigned to support business and quality objectives Education & Experience: Associate degree in a scientific, technical, business, or related field; or an equivalent combination of education and experience1–2 years of experience in quality assurance, document control, laboratory operations, regulated environments, or related administrative support functionsExperience working with documentation, records management, or process-related activitiesProficiency with Microsoft Office applications, including Word, Excel, Outlook, and TeamsExperience working in an ISO-accredited, GMP, GLP, NHP, or other regulated environmentFamiliarity with Quality Management Systems (QMS) and document control practicesExposure to audit support, corrective actions, continuous improvement initiatives, or process mapping Schedule: Tuesday-Saturday, 9:00AM-5:00PM The compensation details provided below reflect the expected pay range for this role, based on the selected compensation structure and applicable guidelines. Actual pay within this range may vary depending on factors such as experience, skills, qualifications, and geographic location. Additional components of total rewards—such as bonuses, benefits, or incentives—may also apply where applicable. Salary Range for Pay Transparency: $25 USD - $30 USD By applying, you acknowledge that Certified Group will process your personal information for recruitment and hiring purposes in accordance with our Applicant Privacy Policy. California residents may review additional information about how we collect and use personal information, including retention and rights, in our California Notice at Collection. To view our Privacy Policy, click the link here: Certified Group Privacy Policy We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.