Quality Assurance

About the role

The Quality Assurance role will support all aspects of quality for products in production, including executing and supporting quality improvements, customer scorecard metrics, Focus Factory quality management, process control, change management, and annual product requalification.

Responsibilities

• Follow technical compliance of standards and adhere to the Code of Conduct, ESH, LEAN, and 5S rules.
• Support implementation of activities to meet customer requirements and improve Yield, DPMO, and IFC metrics for manufacturing lines.
• Utilize statistical tools such as CPK, Masters, SPC, Calibration, and MSA studies to analyze data and identify root causes of defects.
• Assess all product and manufacturing risks and lead containment activities and sorting per internal and customer complaints.
• Ensure process readiness for internal and external audits and collect lessons learned during continuous improvement activities.
• Verify effectiveness of improvements and support basic TPM, Kaizen, and Lean initiatives in the production environment.
• Maintain up-to-date production documents including Control Plan, PFMEA, rPFMEA, Poka Yoke, etc.
• Monitor and review the Jidoka program and manage production restart.
• Monitor quality performance and execution discipline on the production line, identify weak areas, and implement necessary improvements.
• Support Quality KPIs, manufacturing scrap performance tracking and improvement, and problem solving for customer returns.
• Manage quality issues related to raw materials.

Qualifications

• Bachelor’s degree in Quality Management, Engineering, Manufacturing, or Industrial Engineering.
• 2–5 years of experience in Quality Assurance, Quality Control, Manufacturing Quality, or a similar production environment role.
• Strong understanding of quality standards, technical compliance, and internal procedures, including adherence to Code of Conduct, ESH, LEAN, and 5S requirements.
• Experience supporting customer requirement compliance, quality KPI tracking, and continuous improvement activities such as Yield, DPMO, and IFC improvement.
• Working knowledge of statistical quality tools and defect analysis methods, including CPK, SPC, MSA, calibration, and master data studies.
• Experience ensuring product and process risk assessments are completed and maintained, including support for Control Plans, PFMEA, rPFMEA, and Poka Yoke documentation.
• Knowledge of TPM, Kaizen, and Lean principles, with the ability to support and participate in improvement initiatives.
• Ability to monitor production line quality performance, identify weak areas, and lead or support quality improvement projects.
• Understanding of new product launch (NPL) activities, including quality planning, approval, oversight, and safe launch risk management.
• Strong communication and collaboration skills to work effectively with production, engineering, supply chain, and customer-facing teams.
• Authorization to work in the US without employment VISA or other sponsorship.

Salary

Salary Classification: 10-11