Quality Assurance Assistant

Smartly Technologies is seeking a Quality Assurance Assistant for its team supporting managed IT, cybersecurity, cloud services, software and web delivery, technical support, systems, data, projects, and customer service.

About the role

Your responsibilities will center on reviewing records, documents, data, or completed work for accuracy, completeness, consistency, and adherence to defined quality standards. This full-time, 100% remote position is available to candidates throughout the United States.

Responsibilities

• Review assigned records, documents, data, or completed work against quality standards used by Smartly Technologies.
• Identify missing information, inconsistencies, formatting issues, defects, or process deviations and document findings clearly.
• Complete repeatable quality checks using approved checklists, procedures, or validation rules.
• Return or escalate items requiring correction and track follow-up through resolution.
• Maintain quality logs, review notes, exception records, or recurring quality reports.
• Look for recurring error patterns and share practical observations that can improve Smartly Technologies quality and accuracy.

Requirements

• Strong attention to detail, consistency, documentation, and problem-solving skills.
• Comfort working with spreadsheets, checklists, shared documents, or role-specific review systems.
• Ability to apply written standards consistently without overlooking exceptions.
• Clear written communication when documenting errors, corrections, or follow-up requirements.
• Ability to manage repetitive review work while maintaining concentration and accuracy.
• A pre-employment background check is required.

Pay

$52,000 - $58,500 per year

Employment type: Full Time | Work arrangement: 100% Remote — United States | Experience level: Entry Level