Quality Assurance Assistant

About the role

DSV is a global leader in transport and logistics, founded in 1976. We provide comprehensive solutions across the supply chain, ensuring a steady flow of goods worldwide. This role is located in Braselton, Georgia, USA.

Responsibilities

• Maintain the Document Control Center and manage data and records of the Quality System.
• Support, document, and follow up on Internal Audits, QMS/QIS, and Corrective Actions.
• Update visual aids, process instructions, quality procedures, corrective and preventive actions, and client documentations.
• Generate and update control charts as well as Quality QOS.
• Participate in Continuous Improvement Projects and assist in developing improvements to employee performance and service.
• Perform plant tours to ensure compliance with quality standards.
• Ensure clean and organized workstations and areas.
• Manage/follow up on aged material processes and notify customers for proper disposition.
• Manage excess/slow-moving inventory and seek for disposition.
• Manage Vendor/Parts profiles in the system.
• Communicate with suppliers and customers to improve operations.
• Prepare all paperwork and backup data for return shipments.
• Monitor customer responses to meet service objectives.
• Prepare and submit several reports.
• Coordinate cycle counts as required for Sync Report Analysis.
• Set up and maintain all vendor, contact, and part profile information.
• Participate in Customer/Internal Corrective Action and Improvement Plans.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous Inventory experience.
• Experience with Quality Management System.
• Excellent computer skills, including MS Office, Windows, and Visio.
• Basic to intermediate level mathematical skills.

Skills

• Excellent computer skills, including MS Office, Windows, and Visio.
• Basic to intermediate level mathematical skills.
• Ability to handle basic statistical control methods.
• Ability to perform duties with minimal supervision or guidance.
• Adaptability to change and thrive in a stimulating, fast-paced work environment.
• Previous experience with Quality Management system.