Quality Assurance Analyst I (Remote)

About the role

The individual in this role will generate test documentation, perform end-to-end testing, and build and execute automated test cases.

Responsibilities

• Translate business requirements and processes into technical requirements and configuration settings specific to software application solutions.
• Identify and assess risks to programs or projects, recommend risk mitigation strategies, and implement risk reduction plans.
• Create test strategies that ensure solutions meet standards of functionality, performance, and reliability.
• Collaborate with team leads and engineering resources to strategize on the testing approach.
• Execute end-to-end testing efficiently and according to set deadlines.
• Support and complete test orchestration which will require problem-solving using analysis, experience, and decision-making.
• Record, log, and track defects in the system and coordinate resolutions with the development team and functional leads.
• Assess test results to quickly identify and document any defects or undesirable results.
• Direct projects from a quality assurance perspective, always keeping the end user in mind.
• Independently own a workstream/product line, reviewing and testing related activities throughout the full life cycle of the project.
• Participate in daily engineering meetings to inform teammates and management of status.
• Assist the in-house support team with product defect exploration, including:
  • High-level technical assistance and escalations to end-users and internal staff, as needed.
  • Troubleshoot and analyze technical issues related to software applications, reports, data, etc., as needed.
• Present product expertise in training and implementation environments.
• Build and execute automated test cases.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or equivalent education or work experience.
• 2-5 years of experience in a QA role, including:
  • Experience with system/integration/user acceptance testing.
  • Experience with testing plans, documentation, process, and testing execution on multiple development deliverables.
  • At least 2 years of SQL/relevant database experience.
  • Experience with traditional Scrum, Agile, and Waterfall methodologies.
  • Experience with at least one of the following programming languages: C#, Java, Python.
  • Experience with test automation using Selenium.

Skills

• Strong understanding of end-to-end business processes.
• Knowledge of technical aspects of Business Systems and Infrastructure.
• Highly organized and detail oriented.
• Excellent problem-solving and communication skills.
• Well-versed in testing automation, end-user desktop tools, and information security.
• Ability to maintain a positive and professional attitude in a fast-paced environment.
• Excellent organizational and interpersonal skills with attention to detail, focused on quality of work.
• Ability to take the initiative in prioritizing, coordinating, and multi-tasking with composure.
• Ability to work independently and as a contributing member of a team.

Work Environment

• The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer.

Physical Demands

• Must be able to remain in a stationary position for most of the day.
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine.

Benefits

Neumo offers a competitive benefits and compensation package.

About Neumo

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. With a responsive, client-focused approach, Neumo fosters partnerships that give customers the certainty they need to accomplish more.