Quality Assurance Analyst I (Remote)

Job Summary

The individual in this role will generate test documentation, perform end-to-end testing, and build and execute automated test cases. Competitive candidates have at least 2+ years of experience in a role with a QA function, including executing testing scenarios and providing comprehensive results.

Duties and Responsibilities

• Translate business requirements and processes into technical requirements and configuration settings specific to software application solutions.
• Identify and assess risks to programs or projects, recommend risk mitigation strategies, and implement risk reduction plans.
• Create test strategies that ensure solutions meet standards of functionality, performance, and reliability.
• Collaborate with team leads and engineering resources to strategize on the testing approach.
• Execute end-to-end testing efficiently and according to set deadlines.
• Support and complete test orchestration which will require problem-solving using analysis, experience, and decision-making.
• Record, log, and track defects in the system and coordinate resolutions with the development team and functional leads.
• Assess test results to quickly identify and document any defects or undesirable results.
• Direct projects from a quality assurance perspective, always keeping the end user in mind.
• Independently own a workstream/product line, reviewing, and testing related activities throughout the full life cycle of the project.
• Participate in daily engineering meetings to inform teammates and management of status.
• Assist the in-house support team with product defect exploration, as needed, to include (but not limited to): High-level technical assistance and escalations to end-users and internal staff, as needed. Troubleshoot and analyze technical issues related to software applications, reports, data, etc., as needed.
• Be comfortable and capable of presenting product expertise in training and implementation environments.
• Build and execute automated test cases.
• Perform other duties as assigned.

Education and Experience

• Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or equivalent education or work experience.
• 2-5 years of experience in a QA role, including:
• Experience with system/integration/user acceptance testing
• Experience with testing plans, documentation, process, and testing execution on multiple development deliverables
• Experience with system/integration/user acceptance testing
• At least 2 years of SQL/relevant database experience
• Experience with traditional Scrum, Agile, and Waterfall methodologies
• Experience with at least one of the following programming languages: C#, Java, Python
• Experience with test automation using Selenium

Knowledge, Skills and Abilities

• Strong understanding of end-to-end business processes.
• Knowledge of technical aspects of Business Systems and Infrastructure.
• Must be highly organized and detail oriented.
• Excellent problem-solving and communication skills.
• Well-versed in testing automation, end-user desktop tools, and information security.
• Ability to maintain a positive and professional attitude in a fast-paced environment.
• Excellent organizational and interpersonal skills with attention to detail, focused on quality of work.
• Ability to take the initiative in prioritizing, coordinating, and multi-tasking with composure.
• Ability to work independently and as a contributing member of a team.

Work Environment

• The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer.

Physical Demands

• Must be able to remain in a stationary position for most of the day
• Constantly operates a computer and other office productivity machinery, such as a printer/copy machine

About Neumo

Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.