(Remote) Quality Assurance Analyst

About the role

inHance, a division of Harris, is seeking a Quality Assurance Analyst to bring seasoned quality assurance expertise to enhance the capabilities of our Research & Development team. The ideal candidate will have a minimum of three years in the QA field and will lead the charge in integrating innovative tools and methodologies to elevate inHance's QA practices.

Responsibilities

• Design testing plans and strategies for UI, API, load, performance, integration, and regression testing for web and client/server products.
• Oversee all aspects of quality assurance, including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
• Analyze, recommend, and configure tools for quality assurance.
• Write and maintain automated test suites for front-end and back-end components using TestComplete and ReadyAPI.
• Install and configure test environments.
• Develop and maintain scripts to refresh testing environments.
• Collect metrics to measure the quality of products over time.
• Collaborate with the development team and the rest of the QA team to improve software quality.

Requirements

• Thorough understanding of the Software Development Life Cycle and QA.
• 3+ years of experience in software development QA.
• Experience working with MS SQL.
• Ability to communicate technical concepts to non-technical audiences (e.g., create release notes, slides/documents to assist sales and marketing).
• Experience with test case generation for both manual and automated testing.
• Experience building automated test cases using TestComplete and SQL.
• Experience with bug-tracking systems such as Jira or DevOps.
• Accountability, respect, integrity, and discipline; able to meet responsibilities without constant supervision.
• Ability to work independently and as a team player, with constant communication to ensure department goals are achieved.
• Interest in continuously improving team practices and processes.

Skills

• Proficiency in scripting automated tests for both web and desktop applications.
• Robust understanding of tools like TestComplete, ReadyAPI, and programming languages such as C# and SQL.
• Knowledge of Utility CIS.
• Experience with GitHub repository strategies.
• Ability to lead, delegate, and coordinate QA activities to service multiple development teams.
• Ability to read C#/SQL code and assist developers in identifying root cause code sections.
• Experience with Application Lifecycle Management (ALM).
• Experience with build automation and packaging.
• Knowledge of test automation best practices.

Benefits

• 3 weeks’ vacation and 5 personal days.
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment.
• Employee stock ownership and RRSP/401k matching programs.
• Lifestyle rewards.
• Remote work.

Pay

Salary range: $65,000 – $75,000

Schedule

This remote role is open to candidates in Canada and the US. Travel is required as needed, approximately 5%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. Preference will be given to candidates who can work in EST or CST timezones.

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI-enabled technologies, including copilots, chat-based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.