Quality Assurance Analyst

About the role

A 12-month W2 contract position for a Quality Assurance Analyst in Columbia, SC.

Responsibilities

• Develop comprehensive test plans, test strategies, test cases, and test scenarios based on business and technical requirements.
• Execute manual, functional, regression, usability, integration, and negative testing to validate application functionality and performance.
• Support User Acceptance Testing (UAT) activities and ensure business requirements are fully validated.
• Analyze test results, identify defects, document findings, and work closely with development teams to resolve issues.
• Design and execute automated testing scripts with appropriate oversight.
• Perform quality assessments to identify application defects, security vulnerabilities, and performance improvement opportunities.
• Create and maintain QA documentation, defect logs, test execution reports, and testing metrics.
• Maintain defect tracking databases and monitor issue resolution throughout the testing lifecycle.
• Coordinate with product managers, business analysts, developers, and software engineers to improve product quality and performance.
• Participate in reviews, walkthroughs, inspections, and quality governance activities.
• Ensure compliance with established software testing methodologies, standards, and organizational best practices.
• Prepare and communicate test status reports, project updates, and testing results to technical and business stakeholders.
• Document and support the development of test scenarios, test cases, and execution activities throughout the Software Development Life Cycle (SDLC).
• Contribute to continuous process improvements by recommending enhancements to QA methodologies and testing practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field. Equivalent professional experience may substitute for formal education.
• 3+ years of experience translating business requirements or policy documentation into detailed test cases and testing scenarios.
• 3+ years of experience building and executing test cases within enterprise testing environments.
• 2+ years of hands-on experience testing IBM Curam applications.
• Experience developing test plans, QA processes, and User Acceptance Testing (UAT) documentation.
• Strong experience with manual testing, defect management, regression testing, and functional testing.
• Ability to communicate testing status, defects, risks, and issue resolution effectively to development teams and stakeholders.
• Strong analytical, troubleshooting, documentation, and problem-solving skills.
• Excellent written and verbal communication skills.

Preferred Qualifications

• 5+ years of experience supporting large enterprise or e-business applications.
• Strong knowledge of healthcare operations, preferably Medicaid.
• Experience with the Atlassian tool suite, including JIRA and Confluence.
• Experience working in both Waterfall (SDLC) and Agile software development environments.
• Technical and/or Project Management certifications are desirable.
• Prior experience with public sector or government healthcare projects is a plus.