Quality Assurance Administrator (contract)

Key Responsibilities

• Review physical and electronic legal documents to ensure accuracy, completeness, and compliance with established standards.
• Verify that information within legal documents matches supporting and corresponding documentation.
• Validate legal documents against applicable state requirements and procedural guidelines.
• Conduct quality assurance checks prior to distribution to third-party legal partners.
• Review and confirm proper notarization and execution of legal documentation.
• Perform judgment and complaint validations as needed.
• Identify discrepancies, errors, or missing information and ensure appropriate corrections are made.
• Maintain accurate records of document reviews and quality assessments.
• Collaborate with internal stakeholders to support legal and operational processes.

Key Requirements

• Experience in legal, compliance, quality assurance, litigation support, or a related field.
• Experience reviewing documents for accuracy, quality, and compliance.
• Basic proficiency with Microsoft Office applications, including: Excel, Outlook, Word, PowerPoint, and Microsoft Teams.
• Strong computer skills and ability to navigate multiple systems.
• Excellent attention to detail and analytical skills.
• Able to manage multiple priorities in a deadline-driven environment.
• Knowledge of collection law.
• Experience supporting or working within civil litigation procedures.
• Prior experience as a Quality Assurance Analyst or in a role performing quality review functions.
• Understanding of credit card-related legal or collections processes.
• Paralegal Certification preferred.