Quality and Industrial Cleaning Technician Lead

About the role

Competitive Pay: This position offers an hourly wage ranging from $20.00/hr. to $25.00/hr., depending on experience and qualifications.

Position

Finishing Site Lead – IFM (Integrated Facility Maintenance)

What You'll Do

- Serve as the industry expert for a focused application or product line. - Lead IFM system installations, setup, and commissioning at customer locations. - Provide field service support, including troubleshooting, repair, and preventative maintenance. - Train technicians on basic and advanced maintenance procedures and best practices. - Respond to customer questions and technical inquiries regarding equipment and services. - Prepare quotes, scopes of work, and final service reports. - Participate in product demonstrations alongside the sales team in the field. - Support the development and implementation of IFM, repair, and maintenance service contracts. - Coordinate scheduling, logistics, and technician assignments. - Identify and assist with special projects and service initiatives. - Maintain demonstration equipment, including testing, tracking, and storage. - Build and maintain relationships with key vendors for service and repair support. - Document work performed and maintain service records in company systems.

What We're Looking For

- High school diploma or equivalent. - 7+ years of experience in skilled trades or related field. - 5+ years of experience in a focused application or product line. - 3+ years of experience in Finishing or General Industry environments. - Proven experience using hand tools and power tools. - Strong technical knowledge of industrial equipment and electronics. - Ability to lead and mentor technicians in the field. - Experience reading and interpreting technical documents, safety procedures, and operating manuals. - Excellent communication and customer service skills. - Strong organizational, multitasking, and logistics coordination abilities. - Familiarity with 5S principles. - Proficient in Microsoft Office (Excel, Word, Outlook, Teams). - Comfortable using computer systems to document service work and equipment records.

Additional Requirements

- Ability to travel up to 25%, including occasional overnight travel. - Valid driver's license with an acceptable driving record. - Ability to operate a forklift and pallet jack. - Knowledge of OSHA safety regulations and general safety practices. - Ability to work in environments that may include: - Moving mechanical parts - Electrical equipment - Paint chemicals and solvents - Fumes or airborne particles - Ability to walk, climb, stand, stoop, kneel, and bend for extended periods. - Ability to lift up to 50 lbs unassisted.