QRM - Contractual Deal Strategy, LSHC Contracting and Risk Management - Manager - C_MAT
National Office Team: A key Strategic Enabler in our new model, the National Office is comprised of professionals who collectively provide mission-critical services to support Deloitte's overall success. This role sits within the Quality and Risk Management (QRM) team, whose mission is to manage risk in our growing and increasingly complex business to improve financial performance and protect the firm's assets and reputation.
About the role
Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager to join the Life Sciences & Health Care (LSHC) Industry Risk Management team. Successful candidates will have extensive experience identifying and mitigating business and contract risks associated with professional consulting services. The role involves providing quality and risk management support throughout the opportunity and engagement lifecycle, including risk consultations, contract review and revision, negotiations, and ongoing risk mitigation during engagement execution.
Responsibilities
- Deal Support, Contracting, and Negotiations
- Assist with deal desk and contract review activities.
- Support sales team with deal and contract structuring, RFI/RFP/Proposals, contract review, drafting custom provisions, and negotiations.
- Intersect with sales, legal, finance, and delivery functions to act as a strategic advisor managing deal flow and optimizing sales and contracting cycles.
- Review, advance, and negotiate agreements such as master agreements, confidentiality agreements, and teaming agreements.
- Own risk consultation and contracting review of scope of work/SOW documents and related schedules.
- Ongoing and Post-Execution Risk Management and Contracting Support
- Assist with ongoing contracting, risk management, and mitigation support for SOWs, Change Orders, amendments, and renewals.
- Work with account leadership and quality team to identify and mitigate post-signature delivery and engagement risks.
- Facilitate continued compliance with contractually required policies and the Firm's internal policies.
- Knowledge Management and Training Support
- Maintain knowledge of core professional services (e.g., IT, Managed Services, Outsourcing) and product offerings to support contracting and risk matters.
- Proactively pursue, assess, and advance firm initiatives in software, cloud, data analytics, operate services, Generative AI, and privacy & security.
- Support strategic initiatives to develop/update processes, tools, and templates to improve risk management and contracting practices.
Skills
- Strong understanding of professional services contracting lifecycle with an emphasis on technology services.
- Proven track record influencing diverse stakeholders and driving common outcomes with a strong understanding of commercial contracting processes, including terms and conditions.
- Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork.
- Excellent leadership skills, including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe.
- Experience writing and reviewing scope of work documents, with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution.
- Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when leading to tough business discussions).
- LSHC industry experience, with an understanding of the unique risks affecting this industry.
- Experience handling risk issues pertaining to outsourcing, cloud software, software licensing, and alliance agreements.
Qualifications
- Minimum 5-8 years of direct contract negotiation for technology services or experience in the Consulting/Professional Services space.
- BBA/BA/BS in a related field.
- Ability to travel approximately 25%; flexibility required based on candidate location and role.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Preferred: Technology delivery and implementation services experience.
- Preferred: Master's Degree.
Pay
The wage range for this role is $122,000.00 to $240,500.00. At Deloitte, it is not typical for an individual to be hired at or near the top of the range. Compensation decisions depend on various factors, including skill sets, experience, training, licensure, certifications, and business needs. You may also be eligible to participate in a discretionary annual incentive program, subject to program rules, where awards depend on individual and organizational performance.