QRM - Contractual Deal Strategy, LSHC Contracting and Risk Management - Manager - C_MAT

About the Team

The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission-critical services to support Deloitte's overall success. The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm's assets and reputation.

Responsibilities

• Deal Support, Contracting, and Negotiations
  • Assist with deal desk and contract review activities.
  • Support the sales team with deal and contract structuring, RFI/RFP/Proposals, contract review, drafting custom provisions, and negotiations.
  • Intersect with various functions—including sales, legal, finance, and delivery—to act as a strategic advisor to help manage deal flow and optimize sales and contracting cycles.
  • Work closely with deal teams and legal in reviewing, advancing, and negotiating agreements such as master agreements, confidentiality agreements, and teaming agreements.
  • Own risk consultation and contracting review of scope of work/SOW documents and related schedules.
• Ongoing and Post-Execution Risk Management and Contracting Support
  • Assist with ongoing contracting, risk management, and mitigation support for requirements such as SOWs, Change Orders, amendments, and renewals.
  • Work actively with account leadership and the quality team to identify and help mitigate post-signature delivery and engagement risks.
  • Facilitate continued compliance with contractually required policies and processes and with the Firm's internal policies.
• Knowledge Management and Training Support
  • Maintain knowledge of core professional services (e.g., IT, Managed Services, Outsourcing) and product offerings to support contracting and risk matters in a fast-paced environment.
  • Proactively pursue, assess, and advance firm initiatives in areas such as software, cloud, data analytics, operate services, Generative AI, and privacy & security.
  • Support strategic initiatives pertaining to the development/updating of processes, tools, and templates to improve overall risk management and contracting practices.

Requirements

• Minimum 5-8 years of direct contract negotiation for technology services or experience in the Consulting/Professional Services space.
• BBA/BA/BS in a related field.
• Ability to travel approximately 25%; flexibility required based on candidate location and role.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications

• Technology delivery and implementation services experience.
• Master’s Degree.
• LSHC industry experience, with an understanding of the unique risks affecting this industry.
• Experience handling risk issues pertaining to outsourcing, cloud software, software licensing, and alliance agreements.

Skills

• Strong understanding of the professional services contracting lifecycle with an emphasis on technology services.
• Proven track record influencing a diverse set of stakeholders and driving common outcomes with a strong understanding of commercial contracting processes, including terms and conditions.
• Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork.
• Excellent leadership skills, including the ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe.
• Experience in writing and reviewing scope of work documents, with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution.
• Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when this leads to tough business discussions).

Pay

The wage range for this role takes into account a wide range of factors including skill sets, experience, training, licensure, certifications, and other business and organizational needs. The disclosed range estimate is $122,000.00 to $240,500.00. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, where an award, if any, depends on various factors, including individual and organizational performance.