QMHP Liaison TCOOMMI (Mental Health Case Manager)

About the role

The Qualified Mental Health Professional working in the TCOOMMI program at Metrocare Services will provide intensive, community-based, therapeutic intervention and supervision to adult and youth on probation. Services include monthly medication monitoring with a psychiatrist, psychosocial/rehabilitative service, individual, marriage, family, and group counseling, crisis intervention, and discharge planning.

Responsibilities

• Identify and assist consumers in obtaining entitlements by providing referrals, advocacy, and negotiation, as needed.
• Cofacilitate family education workshops.
• Provide individual, family, and group rehabilitation sessions.
• Evaluate progress of counseling sessions, solicit feedback from consumers, and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
• Facilitate inpatient admission upon request of the treatment team. Provide continuity of services throughout inpatient stay.
• Participate actively in discharge planning. Meet with the consumer within 5 days of discharge into the community.
• Provide crisis intervention during the work week. Make home and hospital visits, initiate mental illness warrants, work with police and other public servants as needed to address crisis.
• Follow-up within 24 hours on assigned consumers who access emergency services. Report status-disposition to treatment team.
• Oversee and assist assigned consumers medication adherence. Provide med training, arrange transportation to scheduled office based appointments, and prompt needed refills.
• Follow-up assigned consumers who miss a scheduled clinic appointment. Document attempts to contact consumer. Report repeated unsuccessful efforts to contact the treatment team.
• Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Encourage consumer to attend staffing. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect treatment.
• Review service plans every three months or as clinically indicated. 100% compliance expected. Document attempts to involve individual, service providers, and caregivers unless opposed by the individual. in service plan process. Actively assist in obtaining and modifying goals as needed. Develop measurable objectives and goals agreed upon by the consumer. Formulate individual service plan based on assessment findings on all new admissions. 100% compliance expected. Complete a psychosocial assessment on each new admission. Upon assessment as clinically indicated. 100% compliance expected. Provide overall service coordination, referral, linkage, and advocacy to a caseload of up to 25 intensive consumers with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team.

Qualifications

• Required: Bachelor's Degree from an accredited college/university with a minimum of 30 credit hours in a social, behavioral, or human services field. The credit hours include but are not limited to the following course types: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, special education, early childhood/early childhood intervention, physician assistant, gerontology, and educational psychology.
• Required: 1-3 years of Mental Health Related Experience OR Master's degree in listed fields with 0 years of experience.
• Mandatory: Basic math skills.
• Reasoning Ability: Ability to successfully use an automated clinical record keeping system. Able to work flexible hours. Able to work independently with minimal supervision. Ability to organize and prioritize tasks. Effective written and verbal communication skills. Ability to maintain work in 95% compliance of standards at all times. Ability to work as a team member. Skilled in using tact and diplomacy in interacting with staff and individuals. Ability to problem solve, exercise good judgment, and make sound decisions. Ability to effectively manage a large caseload of individuals with varying needs. Ability to organize work flow and develop efficient clinic procedures. Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
• Computer Skills: Ability to utilize Internet for resources. Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
• Required: Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.

Benefits

Competitive salary, exceptional training, and an outstanding benefits package including medical/dental/vision, paid time off, holidays, employee assistance program, retirement plan, including employer matching, health savings account, including employer matching, professional development allowance up to $2000 per year, bilingual stipend – 6% of the base salary, many other benefits, equal employment opportunity/affirmative action employer, tobacco-free facilities, no recruitment agencies please.