QC Supervisor
About the role
The QC Supervisor is responsible for leading, maintaining and executing the Quality Management System (QMS) to ensure our products consistently meet customer requirements, industry standards and company quality objectives. This role serves as a key partner to the manufacturing teams in driving continuous improvement initiatives, managing quality control programs, and ensuring compliance with ASTM, AASHTO, and internal quality standards.
Responsibilities
Functions as an EHS Champion for his team and the facility by partnering with the operations teams in driving the EHS initiatives in the facility.
Develops, implements and executes a comprehensive Quality Management Plan for the facility.
Selects new talent, coaches, mentors and leads the performance management process for the maintenance team.
Responsible for executing and conducting all the tests recommended at the ASTM/AASHTO and our internal Quality Management Plan.
Manages all the documentation related to the QC programs including the quality logs and reports.
Functions a leader for the Corrective and Preventive Action (CAPA) system for the facility.
Manages the customers feedback program and escalates the issues risen from our customers in accordance with our internal processes and protocols.
Manages the non-conformance reports and escalates issues to the management team as necessary and in accordance with our internal processes and protocol.
Maintains documentation verifying production and testing equipment has been properly and accurately calibrated in accordance with local standards.
Completes yard inspections to make sure product is properly marked, stored and not in need of further repair due to handling before shipping.
Performs routine inspections during production operations.
Leads all internal and external quality audits for the facility.
Affirms production process issues and recommends improvements.
Designs and implements the procedures and works instructions related to the plant operations.
Promotes and monitors the key performance indicators (KPIs) for the plant as QEE, raw materials and finished good waste/scrap.
Develops and implements a comprehensive training plan for quality team.
Qualifications
Strong oral and written communication and interpersonal skills.
Experience in leading internal and external quality control audits.
Strong skills in metrology.
Experience in creating standard operating procedures.
Proficient in Microsoft Office.
Education: Associate or bachelor’s degree in engineering preferred but not required.
Experience: Minimum five (5) years of experience in a quality role in an HDPE environment. Experience in using and applying maintenance tools, including root cause failure analysis. Three years of prior experience in a leadership role. Experience in a certified environment (ISO, API, AASHTO, automotive, etc.). Strong knowledge of engineering concepts, including electrical, hydraulic, pneumatic and mechanical systems.