QC Program Manager - SNAP/TANF / 61135238

Job Responsibilities

The QC Program Manager - SNAP/TANF directs and manages the operations of statewide social service quality control programs (TANF, SNAP). Assesses programs and makes recommendations to DSS for leadership. Directs and supervises the planning, development and management of the SNAP and TANF Quality Control program statewide. Interprets complex policies and regulations involving both the program and the quality control areas. Analyzes and interprets quality control findings for the development of corrective actions to improve programs administration statewide. Plans and directs work processes to ensure that federal mandated samples are completed while also completing short term assignments to generate specific and immediate information. Makes recommendations to management regarding corrective action, specific policies that are error prone and makes recommendations regarding program administration on the state and county levels. Interacts with federal agency personnel from FNS, state and local staff to analyze and interpret difficult laws, policies and regulations applicable to quality control and program objectives. Plans, designs, and conducts training sessions in areas of expertise when required. Provides technical assistance statewide in the implementation of quality control policies and the entitlement program. Supervises a staff of professionals who monitor the efficiency and effectiveness of entitlement program administered by the agency. Develops, implements, and administers special projects as required. Other related duties, as assigned.

Minimum And Additional Requirements

• A Bachelor's Degree and three (3) years of experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.
• A Master's Degree and one (1) year of experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.

Additional Comments

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Division

Accountability, Data, and Research / Richland County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

• Health insurance, which includes prescription coverage and wellness benefits.
• Dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

• Defined benefit and defined contribution plans.
• South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

• Tuition assistance.
• Holiday, annual and sick leave.
• Discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type.

Agency-Wide Questions

• Have you ever been terminated or forced to resign from any job?
• I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded.
• I have read and acknowledge the above.

HR Recruiter

• Have you ever been employed by the State of South Carolina?
• How did you hear about this job opportunity?
• If you selected "Other" or "DSS Employee" in the previous question, please list the source below.
• Have you completed an internship with the SC Department of Social Services?
• Which of the following best describes your highest level of completed education?
• How many years of experience do you have in social services programs, correctional, education, business administration, general administrative management, or other relevant program areas?