QC Program Coordinator Lvl I (CT)

Location: Portsmouth, NH (On-site) • Reference: R79094

About the role

As a QC Program Coordinator, you'll be at the center of customer-facing quality initiatives, helping drive critical projects that support the development and manufacture of life-changing therapies. This is a unique opportunity to combine scientific knowledge, project leadership, and customer engagement while partnering with cross-functional teams to ensure deliverables are executed efficiently, compliance standards are met, and customer expectations are exceeded.

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives.

Schedule

Monday–Friday, 8:00 AM – 4:30 PM (on-site)

Benefits

• Agile career and dynamic working culture
• Inclusive and ethical workplace
• Compensation programs that recognize high performance
• Medical, dental, and vision insurance
• Opportunities to build customer-facing project management expertise
• Exposure to cross-functional teams across Quality, Manufacturing, and Program Management
• Career growth opportunities within a global life sciences organization

Responsibilities

• Serve as the primary QC representative for assigned customer programs and quality-related initiatives
• Lead project meetings, track deliverables, and drive action items to successful completion
• Partner with customers and internal stakeholders to ensure quality commitments are met
• Coordinate quality activities involving investigations, deviations, CAPAs, and change controls
• Communicate project status, risks, and timelines to customers and leadership teams
• Collaborate with Manufacturing, QA, MSAT, and Program Management to support project objectives
• Support continuous improvement efforts that enhance quality, compliance, and customer satisfaction

Requirements

• Bachelor's degree in a scientific discipline
• Experience working in a pharmaceutical, biotechnology, or other regulated environment
• Project management experience coordinating multiple priorities and stakeholders
• Strong communication skills with the ability to build relationships across teams and with customers
• Ability to organize, prioritize, and drive projects to completion in a fast-paced environment
• Problem-solving skills and the ability to make informed decisions using available data
• A collaborative mindset and commitment to quality, customer service, and continuous improvement