QA Coordinator

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.

Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

About the role

The Quality Control Coordinator compiles and communicates information obtained from quality audits performed to all levels of management and personnel, for the purpose of determining the level of quality received and expected for internal departments as well as outside services and suppliers. This position reports directly to the Sr. Quality Manager. This position is in the Dallas/Fort Worth area and is in person.

Shift

1st shift with the ability to work extended hours, including overtime, evenings, weekends, and holidays as production demands.

Responsibilities

• Perform regular audit inspections and reviews performance of every job and form to ensure employees adhere to quality procedures and customer requirements.
• Compile and record data; communicate with internal and external parties.
• Communicate with all employees and departments via voice or electronically on all quality issues.
• Communicate with all suppliers and vendors on quality issues pertaining to the level of quality supplied and expected and received.
• Create reports for internal and external purposes to show the level of quality supplied and expected, internally and externally.

Experience/Education

• High School Diploma
• Sports Trading Card experience a plus
• Print industry experience a plus
• Bi-lingual / Spanish speaking a plus

Quality Assurance Experience

• Proven ability to work cross functionally
• Experience with conducting quality inspections and addressing quality issues in a timely manner

Process Improvement Experience

• Experience with lean manufacturing, Six Sigma, or other process improvement methodologies a plus

Safety And Compliance Experience

• Proven track record of maintaining quality, safety and compliance standards in a manufacturing environment.

Collaboration And Cross-Functional Experience

• Proven ability to collaborate effectively with other departments, such as engineering, quality assurance, and supply chain.

Additional Skills

• 1+ years of previous quality experience in a manufacturing environment.
• Strong communication and interpersonal skills, ability to present ideas to a diverse audience from hourly workforce to executive leadership.
• Demonstrated ability to manage multiple cross-functional projects.

Physical Demands

• Prolonged periods of standing and walking throughout the manufacturing facility
• Ability to lift and carry materials and equipment weighing up to 35 pounds
• Regular bending, stooping, and kneeling to monitor machinery, inspect WIP, and handle materials
• Frequent reaching overhead and below shoulder level to access materials
• Compliance with all safety protocols and regulations regarding PPE usage (including safety glasses, gloves, ear protection, etc.)
• Exposure to a manufacturing environment with varying temperatures, noise levels, and potential hazards
• Tolerance for working in conditions that may include dust, fumes, and strong odors
• Ability to remain alert and focused during long shifts and high-pressure situations
• While performing the duties and responsibilities of this job, the employee is regularly required to stand, walk, talk, hear and sit
• This job also requires close vision at 20 inches or less, distance vision (clear vision at 20 ft. or more), color vision (the ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distance and spatial relationships), ability to adjust focus (ability to adjust eyes to bring an object into focus)