QA Coordinator

Founded in 1971, WITRON has become an international leader in automated storage logistics with more than 7,000 colleagues worldwide. Our teams act as professionals who are perfectly equipped to find the best solution to each customer’s specific needs. Our growing division now has close to 1,000 employees, and our corporate culture is characterized by passion, cooperation, and the drive to move things forward.

About the role

As a Quality Assurance Coordinator at WITRON, you will audit all organizational processes to ensure compliance with WITRON standards, regulatory requirements, and customer expectations. You will conduct audits, maintain quality documentation, monitor key metrics, and support corrective actions and training initiatives. By working closely with cross-functional teams, you will drive continuous improvement, strengthen audit readiness, and help ensure the efficiency and quality of the client’s automated warehouse system.

Responsibilities

• Conduct regular audits of operational processes to ensure compliance with WITRON standards and customer expectations
• Ensure adherence to established procedures and initiate corrective actions when deviations occur
• Maintain quality assurance documentation and protocols to support consistent quality practices
• Collaborate with Production, Maintenance, and IT teams to identify and resolve process deviations
• Ensure proper escalation protocols are followed for any quality-related issues
• Collect, organize, and analyze quality metrics and KPIs
• Provide regular reports and feedback to the Director of Operational Excellence and other stakeholders
• Assist with root cause investigations and corrective action tracking
• Support training initiatives related to quality procedures and standards
• Promote compliance awareness and audit readiness across departments
• Participate in initiatives to improve process efficiency and product/service quality
• Support cross-functional teams in implementing Lean, Six Sigma, or other improvement methodologies
• Assist in executing action plans based on audit findings and performance reviews
• Prepare documentation for customer audits and regulatory inspections
• Ensure compliance with all relevant regulatory and safety standards
• Maintain open, effective communication with internal and external stakeholders on quality matters
• Availability to travel up to 10% for training or support
• Ability to work any shift as required by operational needs
• Ability to be on-call for urgent quality-related issues
• Perform other related duties as assigned

Requirements

• University Degree in Engineering, Quality Management, or a related field
• 2-3 years of experience in a quality assurance or auditing role within manufacturing, supply chain, or automated systems
• Strong understanding of quality principles, auditing techniques, and continuous improvement methodologies
• Experience with automated material handling systems and warehouse operations is an asset
• Excellent analytical, problem-solving, and communication skills
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

Benefits

• Health insurance
• AD&D insurance
• 401(k) retirement savings plan with company match
• Dental insurance
• Full vision insurance coverage
• Company-paid life insurance
• Company-paid short-term and long-term disability insurance
• Leave of absence support program
• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Legal insurance
• Discounted gym memberships
• Discounts on services/products
• Blue365 health & wellness discounts
• Tuition reimbursement
• Employee Assistance Program
• Telehealth services
• WITRON bonus program (once eligible)
• Special Days bonuses for life milestones
• Brand name work apparel and professional tools
• Collaborative corporate culture with open-door policy, company events, and team-building measures
• Career growth and internal promotion opportunities

Pay

$42.00–$45.00 per hour