QA Analyst (US working hours)

Role Summary

We're looking for a QA Analyst to join our fast-growing team. The position is perfect for someone ready to own and evolve our QA process, ensuring that our web and mobile applications not only meet requirements but deliver a truly seamless user experience. The role will be primarily centred around manual software testing, with scope to expand into automation.

What You'll Do

• Test against customer experience expectations and product specifications.
• Own the end-to-end QA lifecycle across all Nuweb products (web & mobile).
• Report bugs clearly and effectively, and help prioritize them.
• Liaise with customers to help identify root causes and narrow down the scope of reported issues.
• Identify usability issues or feature gaps to enhance user experience.
• Champion QA best practices to enable efficient, high-quality releases.
• Collaborate closely with product and development teams to optimize delivery flow from requirements to release.

What You Should Bring

• Proven experience in manual software testing (web and mobile), with exceptional attention to detail & an urge to break things.
• Strong grasp of the Software Development Life Cycle (SDLC).
• Experience preparing and executing test cases, scripts, and plans, with a detail-oriented approach.
• Good understanding of user experience testing.
• Experience working in Agile teams and environments.
• Strong communication skills—able to document clearly and present ideas effectively.
• Collaborative mindset—able to work closely with developers, designers, and product managers.
• Excellent organisational and problem-solving skills.

Nice to Have

• Familiarity with web technologies: HTML, JavaScript and CSS.
• Experience using tools like Linear/JIRA for bug tracking and workflow.
• Knowledge of the ticketing or cashless payments industry.
• A strong understanding of Playwright or similar testing framework.

What's in it for you

• Competitive salary and role trajectory
• Anual revenue-based company bonus scheme
• 24 days holiday + bank holidays (increasing to 28 with tenure)
• A collaborative, creative, and fun workplace culture
• Flexible working schedules
• Learning and development opportunities