QA Analyst

Primary Responsibilities

• Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
• Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
• Problem Solving: Identify, document, track software defects, and work with the development team to troubleshoot and resolve issues promptly.
• Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
• Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
• Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 4+ years of experience in software testing or quality assurance
• 2+ years of experience working remotely
• Strong knowledge or QA methodologies and testing types
• Experience gathering requirements from stakeholders to define clear testing objectives
• Proficiency in debugging techniques to troubleshooting issues effectively
• Familiarity with Agile methodologies
• Experience with testing in the .NET framework
• Understanding of DevOps practices and their role in the software development lifecycle
• Detail-oriented with a passion for improving product quality
• Strong problem-solving skills and a collaborative mindset
• Excellent analytical and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Self-motivated, results-driven, and able to perform well under pressure
• Certified Software Tester or Quality Engineer Certificate
• Proficiency with Jira Platform
• Experience in the EMS Industry
• Experience with API testing tool (e.g. Postman, Hoppscotch)
• Hands-on experience with test automation tool (e.g. Playwright)

Qualifications

Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.