Purchasing Agent

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

About the role

A Purchasing Agent for UNC Health is responsible for ensuring the system's purchasing requisitions and services are accurately and efficiently processed each business day to satisfactorily meet the customer’s needs. The agent will communicate requirements to vendors and confirm for accuracy; effectively and promptly resolve daily purchasing issues and exception errors; and constructively work with Accounts Payable to resolve invoice variances. The agent is also responsible for working across multiple procurement and information technology solutions to ensure prompt and accurate fiscal accuracy and reporting.

Responsibilities

• Reviews system requirements and submits purchase orders adhering to purchasing strategies for assigned commodities accurately and in a timely manner, using Infor ERP system.
• Communicates order requirements to vendor and confirms for accuracy by documenting confirmation on internal documents of purchase order.
• Effectively and promptly resolves daily purchasing issues and GHX exception errors by reviewing Infor and GHX dashboard.
• Facilitates and implements electronic commerce procurement practices in line with improved strategic supply relationships.
• Constructively works with Accounts Payable to resolve invoice discrepancies by reviewing contract database for price validation and/or seeking assistance from Contracts team. Staying abreast of GPO contracts is strongly encouraged.
• Serves as lead and operational resource for procurement matters for assigned departments.
• Educates and advises departmental customers on the use of the Infor electronic purchasing process.
• Maintains knowledge of standard practices, procedures and policies that impact the Purchasing department. Seeks advice and guidance as necessary to ensure proper understanding.

Requirements

• Bachelor’s degree in Accounting, Business Administration, Finance, Health Administration or related field (or equivalent combination of education, training and experience).
• If a Bachelor's degree: Two (2) years of progressively responsible procurement or contract administration experience.
• If an Associate's degree: Four (4) years of progressively responsible procurement or contract administration experience.
• If a High School diploma or GED: Seven (7) years of progressively responsible procurement or contract administration experience.

Skills

• Customer Focus: Makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems.
• Technical expertise: Understands the technical aspects of one’s job. Effectively uses Microsoft office products, Infor cloud suite, GHX, Service Now to accomplish designated tasks, produce reports and troubleshoot errors. Demonstrates the ability to learn and master multiple technical systems as appropriate.
• Coachability: Receptive to feedback, willing to learn and embraces continuous improvement.
• Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements.
• Fiscal responsibility: Understands procure to pay (P2P) process and seeks to make the best decision/referral in the interest of the customer. Understands the relationship of the purchasing, general ledger (GL) alignment and local and system budgets.
• Coaching: Shares information, advice, and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee.
• Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation.
• Solving Problems: Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Job Details

This is a full-time, hybrid position based in Durham, NC. Standard hours per week: 40.00.

Pay

$23.24 - $33.41 per hour (Hiring Range). Pay offers are determined by experience and internal equity.

Schedule

Day shift. Exempt from overtime.