Publishing Assistant

About the role

We are seeking an organized, motivated, and enthusiastic individual to join our Behavioral and Social Sciences journals team as a Publishing Assistant. As Publishing Assistant, you will work with two Publishers and an Executive Publisher to provide vital administrative and project management support for a portfolio of approximately 50 Springer journal titles, providing best-in-class service to key thought leaders such as Editors-in-Chief, Editorial Board Members, society representatives, authors, and peer reviewers. The role is wide-ranging and essential to the smooth running and growth of the journal portfolios, and is a great opportunity for a first or early-career role to learn the ropes of scholarly and scientific publishing.

Responsibilities

• Understand publishing workflows and contribute to journals meeting annual targets for submissions, publications, and turnaround times, ensuring alignment with broader portfolio and business objectives.
• Provide foundational support for journal portfolios, including preparing contracts, monitoring and requesting payments, and maintaining accurate internal records.
• Deliver timely, accurate, and professional communication to Editors-in-Chief, Editorial Board members, society partners, authors, and reviewers, demonstrating strong interpersonal awareness and customer focus.
• Prepare materials for team reports, conferences, and board meetings, utilizing PowerPoint, Looker, and other internal databases to support decision-making and reporting.
• Communicate and manage publishing policies and protocols, including plagiarism detection, AI-use guidance, open access policies, and publication ethics initiatives.
• Collaborate effectively with colleagues across marketing, production, peer review management, finance, customer service, and other departments, demonstrating organizational savvy and the ability to build productive partnerships.
• Maintain portfolio performance metrics and support financial processes, applying developing financial acumen to understand journal operations, budgets, and business drivers.
• Liaise with Editorial Assistants and publishing colleagues across divisions to share best practices and identify opportunities to improve workflows, communications, and operational efficiency.
• Adapt effectively to changing priorities, industry developments, and evolving publishing standards, demonstrating adaptability and a willingness to learn.
• Contribute to cross-departmental projects and initiatives related to publication ethics, data transparency, open access policies, and other industry developments.
• Support the team in managing urgent issues and escalations, remaining calm and solutions-oriented under pressure to assist with effective crisis management when required.
• Evaluate and navigate multiple priorities, stakeholders, and publishing processes, demonstrating the ability to manage complexity in a fast-paced environment.
• Maintain a positive and professional approach when facing challenges, setbacks, or competing demands, demonstrating resilience while delivering high-quality results.

Requirements

• Bachelor’s degree required; a degree in a related field is a plus.
• Excellent verbal and written communication skills in English; strong numerical and analytical abilities.
• Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint) and Google Looker.
• Demonstrated ability to organize, prioritize, and manage multiple projects simultaneously.
• Strong interpersonal awareness, with the ability to build relationships and communicate effectively with stakeholders at all levels.
• Ability to demonstrate adaptability and thrive in a dynamic environment with changing priorities.
• Displays resilience and professionalism when working through challenges, deadlines, and competing demands.
• Developing financial acumen, with the ability to understand financial processes, payment tracking, and business performance metrics.
• Strong organizational savvy, with the ability to collaborate across teams and understand how different functions contribute to overall success.
• Able to manage complexity by analyzing information, solving problems, and making sound decisions in ambiguous situations.
• Resourceful, proactive, and able to take initiative when identifying and addressing opportunities or challenges.
• Collaborative, enthusiastic, and committed to providing exceptional service to both internal and external stakeholders.
• Previous experience in an office environment or academic publishing is a plus.

Qualifications

• Bachelor’s degree required; a degree in a related field is a plus.
• Excellent verbal and written communication skills in English; strong numerical and analytical abilities.
• Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint) and Google Looker.
• Demonstrated ability to organize, prioritize, and manage multiple projects simultaneously.
• Strong interpersonal awareness, with the ability to build relationships and communicate effectively with stakeholders at all levels.
• Ability to demonstrate adaptability and thrive in a dynamic environment with changing priorities.
• Displays resilience and professionalism when working through challenges, deadlines, and competing demands.
• Developing financial acumen, with the ability to understand financial processes, payment tracking, and business performance metrics.
• Strong organizational savvy, with the ability to collaborate across teams and understand how different functions contribute to overall success.
• Able to manage complexity by analyzing information, solving problems, and making sound decisions in ambiguous situations.
• Resourceful, proactive, and able to take initiative when identifying and addressing opportunities or challenges.
• Collaborative, enthusiastic, and committed to providing exceptional service to both internal and external stakeholders.
• Previous experience in an office environment or academic publishing is a plus.

Benefits

• Medical, Dental and Vision
• 401(k) with company match and contribution
• Hybrid office working policy, Summer Hours, and paid time off
• Flexible Spending and Commuter programs
• Multiple Life insurance options
• Disability coverage
• Tuition Assistance
• Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
• Employee Assistance Program
• Family friendly benefits and a variety of employee discounts
• An array of Employee Social Networks

Pay

US Annualized Base Salary Range: $45,000-$50,000. The salary offer may vary based on work experience, education, skill level and equity.

Schedule

This is a hybrid role based in New York, NY or Jersey City, NJ. This location supports effective collaboration with the team and aligns business needs.