Publishing Assistant

About the role

We are seeking an organized, motivated, and enthusiastic individual to join our Behavioral and Social Sciences journals team as a Publishing Assistant.

This is a hybrid role based in New York, NY or Jersey City, NJ. This location supports effective collaboration with the team and aligns business needs.

Responsibilities

• Understand publishing workflows and contribute to journals meeting annual targets for submissions, publications, and turnaround times, ensuring alignment with broader portfolio and business objectives.
• Provide foundational support for journal portfolios, including preparing contracts, monitoring and requesting payments, and maintaining accurate internal records.
• Deliver timely, accurate, and professional communication to Editors-in-Chief, Editorial Board members, society partners, authors, and reviewers, demonstrating strong interpersonal awareness and customer focus.
• Prepare materials for team reports, conferences, and board meetings, utilizing PowerPoint, Looker, and other internal databases to support decision-making and reporting.
• Communicate and manage publishing policies and protocols, including plagiarism detection, AI-use guidance, open access policies, and publication ethics initiatives.
• Collaborate effectively with colleagues across marketing, production, peer review management, finance, customer service, and other departments, demonstrating organizational savvy and the ability to build productive partnerships.
• Maintain portfolio performance metrics and support financial processes, applying developing financial acumen to understand journal operations, budgets, and business drivers.
• Liaise with Editorial Assistants and publishing colleagues across divisions to share best practices and identify opportunities to improve workflows, communications, and operational efficiency.
• Adapt effectively to changing priorities, industry developments, and evolving publishing standards, demonstrating adaptability and a willingness to learn.
• Contribute to cross-departmental projects and initiatives related to publication ethics, data transparency, open access policies, and other industry developments.
• Support the team in managing urgent issues and escalations, remaining calm and solutions-oriented under pressure to assist with effective crisis management when required.
• Evaluate and navigate multiple priorities, stakeholders, and publishing processes, demonstrating the ability to manage complexity in a fast-paced environment.
• Maintain a positive and professional approach when facing challenges, setbacks, or competing demands, demonstrating resilience while delivering high-quality results.

Requirements

• Bachelor’s degree required; a degree in a related field is a plus.
• Excellent verbal and written communication skills in English; strong numerical and analytical abilities.
• Proficiency with Microsoft 365 applications (Word, Excel, PowerPoint) and Google Looker.
• Demonstrated ability to organize, prioritize, and manage multiple projects simultaneously.
• Strong interpersonal awareness, with the ability to build relationships and communicate effectively with stakeholders at all levels.
• Ability to demonstrate adaptability and thrive in a dynamic environment with changing priorities.
• Displays resilience and professionalism when working through challenges, deadlines, and competing demands.
• Developing financial acumen, with the ability to understand financial processes, payment tracking, and business performance metrics.
• Strong organizational savvy, with the ability to collaborate across teams and understand how different functions contribute to overall success.
• Able to manage complexity by analyzing information, solving problems, and making sound decisions in ambiguous situations.
• Resourceful, proactive, and able to take initiative when identifying and addressing opportunities or challenges.
• Collaborative, enthusiastic, and committed to providing exceptional service to both internal and external stakeholders.
• Previous experience in an office environment or academic publishing is a plus.

Qualifications

• Previous experience in an office environment or academic publishing is a plus.

Benefits

In return, we offer a competitive salary range and great employee benefits. To Apply: Applicants should include the following:

• An updated CV
• A cover letter explaining their interest in the post

Springer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:

• Medical, Dental and Vision
• 401(k) with company match and contribution
• Hybrid office working policy, Summer Hours, and paid time off
• Flexible Spending and Commuter programs
• Multiple Life insurance options
• Disability coverage
• Tuition Assistance
• Voluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance
• Employee Assistance Program
• Family friendly benefits and a variety of employee discounts
• An array of Employee Social Networks

US Annualized Base Salary Range: $45,000-$50,000. The salary offer may vary based on work experience, education, skill level and equity.

The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.

Springer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following poster.